Receptionist

Esquel Group; Hong Kong; On-site; HKD 240,000 - 360,000; Full time

Job summary

Esquel Group in Hong Kong is seeking a proactive Receptionist to greet visitors, answer calls promptly, and maintain a warm, professional reception area. You will handle mail, courier parcels, and support daily office operations.

Responsibilities include booking meetings, coordinating setups, managing stationery and pantry supplies, overseeing access control, and assisting with invoices and cost allocations. Fluent in English, Cantonese and Mandarin preferred.

Qualifications

• Secondary education or above is required.
• 2-3 years of relevant working experience is preferred.
• Excellent telephone manner with strong communication skills.
• Good command of written and spoken English, Cantonese and Mandarin.
• Presentable, polite and detail-oriented.
• Familiar with MS Word, Excel and Chinese word processing.
• Immediate availability is an advantage.

Responsibilities

• Answer incoming telephone calls promptly and greet visitors in a warm, professional manner.
• Keep the reception area clean, organized, and presentable.
• Handle and record all incoming and outgoing mail, documents and courier parcels.
• Manage meeting room bookings and coordinate setup and scheduling.
• Assist with daily office administrative work, including monitoring and replenishing stationery, office supplies, and pantry items.
• Upkeep and manage access control systems and the internal telephone extension list.
• Process invoice records and payments, ensuring accurate cost allocation across departments.
• Support meal requests and catering services for meetings.
• Perform other general administrative and office support duties as required

Skills

Telephone etiquette

Strong communication

English

Cantonese

Mandarin

Education

Secondary education or above

Tools

MS Word

MS Excel

Chinese word processing

Job description

• Answer incoming telephone calls promptly and greet visitors in a warm, professional manner
• Keep the reception area clean, organized, and presentable
• Handle and record all incoming and outgoing mail, documents and courier parcels
• Manage meeting room bookings and coordinate setup and scheduling
• Assist with daily office administrative work, including monitoring and replenishing stationery, office supplies, and pantry items
• Upkeep and manage access control systems and the internal telephone extension list
• Process invoice records and payments, ensuring accurate cost allocation across departments
• Support meal requests and catering services for meetings
• Perform other general administrative and office support duties as required

• Completion of secondary education or above

• Minimum 2-3 years of relevant working experience
• Excellent telephone manner with strong communication skills
• Good command of written and spoken English, Cantonese and Mandarin
• Presentable, polite and detail-oriented
• Familiar with MS Word, Excel and Chinese word processing
• Immediate available is a definite advantage