Quality & Compliance Manager, Data Center

CBRE Limited; Hong Kong; Presencial; HKD 550.000 - 950.000; Jornada completa

Descripción de la vacante

CBRE Limited in Hong Kong is seeking a Quality & Compliance Manager for our data center. You will supervise the QA/QC team responsible for ensuring quality assurance and control deliverables across critical facilities.

You will coordinate daily activities, drive compliance programs, report metrics to stakeholders, and lead readiness for inspections and audits while mentoring staff and upholding CBRE RISE values.

Formación

• Bachelor's degree preferred with QA/QC experience in data centers.
• Ability to guide sensitive and complex information.
• Strong leadership to motivate quality improvements.
• Proficient in Word, Excel, Outlook and other Office apps.

Responsabilidades

• Supervise the team supporting QA/QC deliverables for a data center.
• Coordinate daily activities, schedule tasks, and set deadlines.
• Execute company and client compliance programs and drive improvements.
• Report compliance status to stakeholders and escalate issues.
• Lead inspections readiness and assist with audits as needed.
• Mentor staff and foster CBRE RISE values in practice.

Conocimientos

QA/QC

Leadership

Training

Performance reviews

Cross-functional

Educación

Bachelor's degree

Herramientas

Microsoft Office

Descripción del empleo

Quality & Compliance Manager, Data Center

As a CBRE Quality and Compliance Manager, you will be responsible for supervising the team that supports quality assurance and quality control deliverables for a world-class data center.

About the Role: As a CBRE Quality and Compliance Manager, you will be responsible for supervising the team that supports quality assurance and quality control deliverables for a world-class data center.

What You’ll Do:

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Execute both company and client compliance programs and participate in continuous improvement objectives.
• Communicate initiatives and issues across the functional areas. Report compliance status to stakeholders regularly.
• Track the success of the quality-of-service initiatives for non-regulated services.
• Report Compliance and other metrics to the client during review meetings. Escalate and notify both internal and client Sr. management of quality and compliance issues.
• Execute the inspection readiness programs. Assist with audits as well as serve as a resource for quality operations.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
• Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
• Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.

What You’ll Need:

• Bachelor's Degree preferred with 3-5 years of QA and QC experience, ideally gained from hyperscalers, colocation data centers or other relevant projects.
• Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
• Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Extensive organizational skills with a strong inquisitive mindset.