Quality & Compliance Manager, Data Center

CBRE; Hong Kong; Presencial; HKD 600.000 - 900.000; Jornada completa

Descripción de la vacante

CBRE Group, Inc. seeks a Quality and Compliance Manager to supervise the team delivering QA/QC for a leading data center. You will lead training, coordinate daily activities, and ensure adherence to compliance programs for client and company requirements.

The role requires a Bachelor's degree (preferred) with 3–5 years in QA/QC, strong MS Office skills, and proven leadership to drive quality, efficiency, and cross-functional collaboration across departments.

Formación

• Requires a Bachelor's degree (preferred) and 3–5 years of QA/QC experience.
• Ability to guide complex information and set performance expectations.
• Leadership to motivate team impact on quality and efficiency.
• Strong organizational skills and proficiency with MS Office.

Responsabilidades

• Supervise staff and monitor training and development.
• Coordinate daily team activities and set schedules and deadlines.
• Implement company and client compliance programs and drive continuous improvement.
• Communicate compliance status to stakeholders and clients.
• Report and escalate quality and compliance issues as needed.
• Lead readiness for inspections and support audits.
• Model CBRE RISE values and influence stakeholders to align on goals.
• Apply disciplinary knowledge to meet team objectives.
• Identify and resolve day-to-day issues in processes and systems.

Conocimientos

Leadership

Performance feedback

Problem solving

Organizational skills

Mentoring

Cross-functional collaboration

Educación

Bachelor's degree preferred

Herramientas

Microsoft Office

Descripción del empleo

About the Role:

As a CBRE Quality and Compliance Manager, you will be responsible for supervising the team that supports quality assurance and quality control deliverables for a world-class data center.

What You’ll Do:

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Execute both company and client compliance programs and participate in continuous improvement objectives.
• Communicate initiatives and issues across the functional areas. Report compliance status to stakeholders regularly.
• Track the success of the quality-of-service initiatives for non-regulated services.
• Report Compliance and other metrics to the client during review meetings. Escalate and notify both internal and client Sr. management of quality and compliance issues.
• Execute the inspection readiness programs. Assist with audits as well as serve as a resource for quality operations.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
• Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
• Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.

What You’ll Need:

• Bachelor's Degree preferred with 3-5 years of QA and QC experience, ideally gained from hyperscalers, colocation data centers or other relevant projects.
• Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
• Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Extensive organizational skills with a strong inquisitive mindset.