Property Operations & Facilities Manager

Mapletree; Hong Kong; On-site; HKD 720,000 - 1,080,000; Full time

Job summary

Mapletree Investments Pte Ltd in Hong Kong seeks a senior Operations Manager to oversee the overall operations of a portfolio of assigned properties, ensuring well-maintained facilities and cost-effective performance.

You will lead planning and budgeting, monitor compliance with safety and regulatory requirements, manage contractor relations, and coordinate handover/takeover with tenants and authorities, driving continuous improvements.

Qualifications

• At least 7 years of relevant experience across property management.
• Sound knowledge of M&E systems and building services.
• Fire Safety Manager certification will be an added advantage.
• Excellent planning and interpersonal skills; strong leadership.

Responsibilities

• Oversee strategic planning and budgeting for operations and maintenance on an annual basis.
• Periodic monitoring and reviewing of policies and systems to improve processes.
• Manage cyclical repairs and minor capital projects; supervise term contracts.
• Oversee security management and contractors providing services at properties.
• Act as liaison with tenants and authorities; coordinate complaint resolution.
• Provide guidance to the team on regulatory requirements such as safety ordinances.
• Oversee audits, drive continuous process improvements and timely reporting.
• Handle handover and takeover of premises to/from tenants.

Skills

Leadership & project management

Planning & forecasting

Communication & interpersonal skills

Education

Degree in Building, Real Estate, Facilities Management or related Engineering

Job description

Mapletree Investments Pte Ltd in Hong Kong seeks a senior Operations Manager to oversee the overall operations of a portfolio of assigned properties, ensuring well-maintained facilities and cost-effective performance.

You will lead planning and budgeting, monitor compliance with safety and regulatory requirements, manage contractor relations, and coordinate handover/takeover with tenants and authorities, driving continuous improvements.