A telecommunications company in Hong Kong is seeking a candidate for a role requiring project management and customer relationship skills. The ideal applicant should have at least 3 years of experience in the IT & Telecom industry, hold a degree in a relevant field, and possess strong knowledge in IPLC and IPVPN products. Fluency in English and Cantonese/Mandarin is essential for effective communication with clients.
Qualifications
Minimum 3 years of experience in IT & Telecom industry.
Sound knowledge in IPLC, IPVPN, IP related products.
Experience in project management is preferable.
Responsibilities
Service provisioning to major customers.
Manage, control and coordinate project schedule.
Assist Account Manager in building customer relationships.
Assist Account Manager to build customer relationships and confidence.
Assist Product Manager to source vendors & equipment globally.
Coordinate with Finance for credit control & billing issues.
Skills
Project management
Interpersonal skills
Organization skills
Fluent English
Fluent Cantonese/Mandarin
Education
Degree in Computer Science, Engineering or Business Management
Job description
Responsibilities
Service provisioning to our major customers
Precisely manage, control and coordinate project schedule & implementation to make sure the project to be completed on time.
Management & usage of internal VIP System
Assist Account Manager to build up good customer relationship and obtain customer confidence in a long run.
Assist Product Manager in order to source vendors & equipment globally
Coordinate with Finance Dept. for credit control & billing issues
Job Requirements
Degree or above in Computer Science, Engineering or Business Management with minimum 3 year experience in IT & Telecom industry
Sound knowledge in IPLC, IPVPN, IP related products and value added service
Experience in project management will be preferable
Excellent interpersonal & organization skills with strong knowledge in implementation
Positive attitude, proactive, results-oriented with high integrity
Good command of both spoken and written English and Chinese. Fluency in English, Cantonese/Mandarin is a prerequisite for this role