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CMB Wing Lung Bank Limited in Hong Kong is seeking a Product Support Manager in the Wealth Product Department. You will prepare project plans, collect user requirements, and review system functionality and test plans to ensure smooth delivery.
You will design migration procedures, monitor progress, and provide post-implementation support and ongoing monitoring of system performance, in collaboration with stakeholders.
Prepare project plan and related document for management review
Collect and review user requirements and conduct gap analysis
Review and confirm system functionality specifications
Review testing plan, test cases and testing results
Design and implement system migration plan and procedures
Monitor system development progress, data migration and prepare project progress report
Provide post-implementation support and going monitoring on system performance