Wealth Product Implementation & Support Manager

CMB Wing Lung Bank Limited; Hong Kong; On-site; HKD 420,000 - 650,000; Full time

Job summary

CMB Wing Lung Bank Limited in Hong Kong is seeking a Product Support Manager in the Wealth Product Department. You will prepare project plans, collect user requirements, and review system functionality and test plans to ensure smooth delivery.

You will design migration procedures, monitor progress, and provide post-implementation support and ongoing monitoring of system performance, in collaboration with stakeholders.

Qualifications

• 4 years in system and operations support experience in banking operations.
• Degree holder or above; HKCEE with 5 years experience.
• Knowledge and experience in investment services projects.
• Good written and speaking skills in English & Chinese.

Responsibilities

• Prepare project plan and related documents for management review
• Collect and review user requirements and conduct gap analysis
• Review and confirm system functionality specifications
• Review testing plan, test cases and testing results
• Design and implement system migration plan and procedures
• Monitor system development progress, data migration and prepare project progress report
• Provide post-implementation support and ongoing monitoring on system performance

Skills

Banking operations

System & operations support

Investment services projects

English & Chinese proficiency

Education

Bachelor's degree or above

HKCEE with 5 years experience

Job description

CMB Wing Lung Bank Limited in Hong Kong is seeking a Product Support Manager in the Wealth Product Department. You will prepare project plans, collect user requirements, and review system functionality and test plans to ensure smooth delivery.

You will design migration procedures, monitor progress, and provide post-implementation support and ongoing monitoring of system performance, in collaboration with stakeholders.