Product Manager, Digital Platform

Livi Bank Limited; Hong Kong; On-site; HKD 700,000 - 900,000; Full time

Job summary

Livi Bank Limited is seeking a skilled Digital Platform Manager in Hong Kong to lead delivery of digital initiatives and oversee app releases. You will manage CMS for the mobile app and public site, collaborate with UX/UI designers, and coordinate with external vendors to implement new digital solutions.

The role requires strong Jira/Confluence experience, CMS knowledge, and a background in Mobile/Internet Banking or digital marketing. Excellent communication in English and Chinese is essential.

Qualifications

• Bachelor’s degree in Business Management, Computer Science, Information System or related field.
• Certifications such as PMP, CSM, PSPO, CBAP are a plus.
• 3+ years relevant experience in Mobile/Internet Banking or Digital platforms is an advantage.
• Strong self-management, prioritization and deadline-driven work style.
• Proficiency in Jira, Confluence and Figma for project management.

Responsibilities

• Manage delivery of digital initiatives and projects for the bank’s digital platforms.
• Oversee releases of the mobile app with testing and successful deployment.
• Manage CMS for mobile app and public website, update and maintain workflows.
• Collaborate with UX/UI designers and developers using Figma.
• Coordinate with vendors to implement and integrate new digital solutions.
• Ensure platform performance, security and data privacy compliance.

Skills

Jira

Confluence

Figma

Release management

CMS management

Stakeholder mgmt

English/Putonghua

Education

Bachelor's degree in related field

ECF certification

Tools

CMS platforms

Jira

Confluence

Job description

Responsible for digital platform management in Fintech to ensure the successful delivery of digital initiatives and projects; Oversee and manage every release of the bank's mobile application (APP), ensuring smooth and successful deployment, testing, and implementation, while adhering to release management best practices and minimizing disruption to end-users.

Oversee the management of the Content Management Systems (CMS) for the APP and public website via creating or improving internal workflows, providing support to relevant business lines, and ensuring timely update, enhancement, and maintenance.

Manage innovative platform projects for the bank, such as CDI, Open API, and IADS in compliance with HKMA regulations.

Manage and prioritize the backlog of digital platform projects, using Jira to track progress, identify bottlenecks, and ensure timely execution.

Work closely with UX/UI designers and developers via Figma to ensure seamless integration of designs into the digital platforms.

Lead the strategic development and continuous improvement of our Digital eKYC Onboarding Platform.

Oversee the maintenance and evolution of the platform, ensuring its reliability, security, and functionality.

Coordinate with external vendors and partners to implement and integrate new digital solutions.

Ensure best practices are utilized/ shared

Support the analysis of and reporting on platform performance and/or campaign performance and behaviours and incorporate learnings into current and future planning

Identify and mitigate risks associated with digital platform operations, security, and data privacy.

Handle ad-hoctasksassignedby the team heads

Stay up-to-date with industry trends, emerging technologies, and regulatory requirements related to digital platforms.

Foster a culture of continuous improvement by promoting innovation, best practices, and knowledge sharing within the team.

Requirements

Bachelor’s degree in Business Management, Computer Science, Information System or other related field. Relevant certifications such as PMP, CSM, PSPO, CBAP are a plus.

3+ years relevant experience within Mobile Banking, Internet Banking, Public Website or relevant experience in Digital Marketing is an advantage.

Candidates with ECF certification will be favorably considered.

Strong self-management skills and the ability to work independently, prioritize tasks, and meet deadlines.

Proficiency in using Jira, Confluence, and Figma for project management and collaboration.

Solid understanding of Content Management Systems (CMS) and experience in managing CMS for mobile applications and public websites.

Familiarity with HKMA regulations and guidelines related to innovation projects, such as CDI, Open API, and IADS.

Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams and external stakeholders.

Strong analytical and problem‑solving skills, with the ability to identify issues, propose solutions, and drive resolutions.

Knowledge of UX/UI design principles and experience working with designers and developers to implement digital solutions.

Strong presentation skills with ability to gain alignment on recommendations.

Excellent command of both spoken and written English and Chinese, including Putonghua.

We offer competitive salary package to the successful candidate.

We want livi to be more than a bank. We want you to help us create a delightful and rewarding banking experience that allows everyone in Hong Kong to save smartly, spend consciously and live a lot more. As part of the founding team,

you will get first‑hand experience of financial services innovation at the cutting edge of a rapidly expanding field.

We want livi to be more than a bank. We want you to help us create a delightful and rewarding banking experience that allows everyone in Hong Kong to save smartly, spend consciously and live a lot more. As part of the founding team,

you will get first‑hand experience of financial services innovation at the cutting edge of a rapidly expanding field.

Tai Koo, Eastern District, HK