Private Banking ARM Team Lead: Ops & Risk Champion

Randstad Hong Kong Limited; Hong Kong; On-site; HKD 1,000,000 - 1,350,000; Full time

Job summary

Randstad Hong Kong Limited is seeking an ARM Team Head / Lead for its Private Banking division in Hong Kong. You will manage, mentor, and optimise the Assistant Relationship Manager desk, driving efficiency, compliance, and high service quality for HNW/UHNW clients.

You will collaborate closely with Market Heads, Team Heads, and Senior Private Bankers to ensure seamless client execution and strong risk controls across the portfolio.

Qualifications

• Bachelor degree in Business Administration, Finance, Banking, or related disciplines.
• 8+ years of Private Banking client servicing, middle office, or ARM function with supervisory experience.
• Fluent in English and Chinese (Mandarin and/or Cantonese).

Responsibilities

• Lead and supervise the ARM team; drive staff development and workload distribution.
• Serve as primary FO liaison with Operations, Compliance and Risk for onboarding, orders, settlements, and client requests.
• Ensure adherence to HKMA/SFC regulatory requirements, AML/KYC and pre-audit checks.
• Review and refine workflows; drive digital system enhancements and resolve escalations.
• Support Market Heads with pipeline reporting and management presentations.

Skills

Team leadership

Stakeholder management

Regulatory knowledge

Risk management

Communication

Education

Bachelor Degree

Job description

Randstad Hong Kong Limited is seeking an ARM Team Head / Lead for its Private Banking division in Hong Kong. You will manage, mentor, and optimise the Assistant Relationship Manager desk, driving efficiency, compliance, and high service quality for HNW/UHNW clients.

You will collaborate closely with Market Heads, Team Heads, and Senior Private Bankers to ensure seamless client execution and strong risk controls across the portfolio.