Prime Brokerage Ops Associate: Client-Focused & Precise

Morgan Stanley; Hong Kong; On-site; HKD 350,000 - 550,000; Full time

Job summary

Morgan Stanley is seeking a Prime Brokerage Operations Associate in Hong Kong to provide direct client coverage and support key post-execution processes, including equity swap allocation and cash trade management. The role focuses on service excellence and operational efficiency within the Product Support & Services team.

As an Associate, you will work with global stakeholders to resolve issues, drive automation, and maintain rigorous controls while delivering high-quality service to clients and

Qualifications

• Experience in financial services operations.
• Experience in client servicing and stakeholder management.
• Strong verbal and written communication skills.
• Ability to manage multiple priorities and meet deadlines.
• Understanding of risk controls and escalation processes.
• High accuracy and numeracy skills.
• Proficiency in Microsoft Excel; VBA or macros preferred.
• Minimum 2 years of relevant experience.

Responsibilities

• Manage daily client-related functions including trade allocations, amendments, client queries and reporting within specified timelines.
• Oversee swap trade allocations, investigate breaks and ensure timely resolution of exceptions.
• Perform cash trade matching and settlement activities while maintaining a strong focus on risk and control.
• Build and maintain relationships with clients through proactive engagement and high-quality service delivery.
• Partner with global stakeholders and operational groups to address client needs and resolve issues effectively.
• Identify opportunities to improve process efficiency through root cause analysis and operational enhancements.
• Participate in straight through processing initiatives and system enhancement projects.
• Adhere to established controls, identify operational risks and elevate issues to management in a timely manner.

Skills

Financial services operations

Client servicing

Stakeholder management

Communication skills

Risk management

Attention to detail

Numeracy

Analytical skills

Excel

VBA/macros

Tools

Excel

VBA

Job description

Morgan Stanley is seeking a Prime Brokerage Operations Associate in Hong Kong to provide direct client coverage and support key post-execution processes, including equity swap allocation and cash trade management. The role focuses on service excellence and operational efficiency within the Product Support & Services team.

As an Associate, you will work with global stakeholders to resolve issues, drive automation, and maintain rigorous controls while delivering high-quality service to clients and