Part Time Sales Advisor (Pacific Place, Admiralty)

Hmgroup; Hong Kong; On-site; HKD 134,000 - 212,000; Full time

Benefits offered by this job

Employee discount

Clothing allowance

Monthly bonus

Job summary

COS in Hong Kong is seeking a friendly Sales Advisor to greet customers and deliver warm, high‑level service. You’ll help with conversations on the shop floor, at the cash desk and in fitting rooms, guiding shoppers through their journey with genuine assistance.

You’ll also process deliveries, replenish stock and merchandise the latest garments. Previous customer service experience and familiarity with fabrics are nice to have, but a positive attitude and willingness to learn matter most.

Qualifications

• Customer-focused: Enjoy engaging with people and delivering excellent service.
• Adaptable and flexible: Comfortable with changing priorities and schedules.
• Action-oriented: Proactive and driven to get things done.
• Strong communicator: Listen to understand needs and perspectives.
• Eager to learn: Open to feedback and development.
• Brand enthusiast: Passion for COS and sharing enthusiasm with customers.
• Schedule flexibility: Available for varied hours, including evenings and weekends.

Responsibilities

• Greet customers and provide high-level service on the shop floor, at the cash desk and in fitting rooms.
• Assist customers throughout their shopping journey with warmth and proactive service.
• Process deliveries, replenish stock and merchandise the latest garments on the shop floor.

Skills

Customer service

Flexibility

Communication

Brand enthusiasm

Team player

Willingness to learn

Job description

As the Sales Advisor, you are the friendly face that greet our customers and embody the heart of our brand. You’ll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you’ll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor. Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you’ll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you’ll create moments that matter. While previous experience in customer service and familiarity with fabrics are nice to have, they’re not mandatory.

• Customer-focused: You enjoy engaging with people and are committed to delivering excellent service.
• Adaptable and flexible: Comfortable navigating change and adjusting to shifting priorities or schedules.
• Action-oriented: Proactive and driven to take initiative and get things done.
• Strong communicator: You have a genuine interest in people and actively listen to understand their needs and perspectives.
• Eager to learn: Open to feedback and always looking for opportunities to grow and develop.
• Brand enthusiast: You have a real passion for our brand and collection, and love sharing that enthusiasm with customers.
• Schedule flexibility: Willing and able to work varied hours, including evenings and weekends.

When you join COS, you will be supported and encouraged by your team from your very first day. In addition to this you will also receive lots of fantastic benefits including

• Employee discount
• Clothing allowance
• Enjoy a competitive monthly bonus based on meeting sales targets