Full Time Sales Advisor (Hong Kong)

COS; Hong Kong; Sur place; HKD 180 000 - 240 000; Plein temps

Avantages offerts par ce poste

Double pay — thirteenth month bonus

Clothing allowance

Medical insurance

Quarterly incentive bonus

Résumé du poste

COS in Hong Kong is seeking a Sales Advisor to greet customers and embody the heart of our brand. You will provide high-level service across the shop floor, assist at the cash desk, fitting rooms, and merchandising, while processing deliveries and stocking duties to maintain a premium shopper experience.

While previous experience is not mandatory, strong customer focus, adaptability, and a genuine passion for our brand will help you succeed as part of a collaborative team delivering exceptional

Qualifications

• Customer-focused with commitment to delivering excellent service.
• Adaptable and flexible to changing priorities and schedules.
• Proactive and driven to take initiative and complete tasks.
• Strong communicator who listens to understand customers.
• Eager to learn and open to feedback for growth.
• Brand enthusiast with passion for COS and its collection.
• Willing to work varied hours, including evenings and weekends.

Responsabilités

• Greet customers and deliver high-level service on the shop floor.
• Assist at cash desk, fitting rooms, and storefront operations.
• Process deliveries, replenish stock and merchandise latest garments.
• Collaborate with team to create welcoming brand experiences.
• Contribute to sales and customer journey with proactive support.

Connaissances

Customer-focused

Adaptable/flexible

Action-oriented

Strong communicator

Eager to learn

Brand enthusiast

Schedule flexibility

Description du poste

COS offers a wardrobe of ready-to-wear and accessories rooted in exceptional quality and lasting design. The brand has an elevated aesthetic that embodies luxury with an emphasis on craftsmanship, innovation and compelling fashion movements.

Job Description

As the Sales Advisor, you are the friendly face that greet our customers and embody the heart of our brand.

You'll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor.

Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you’ll create moments that matter.

While previous experience in customer service and familiarity with fabrics are nice to have, they're not mandatory.

Qualifications

• Customer-focused: You enjoy engaging with people and are committed to delivering excellent service.
• Adaptable and flexible: Comfortable navigating change and adjusting to shifting priorities or schedules.
• Action-oriented: Proactive and driven to take initiative and get things done.
• Strong communicator: You have a genuine interest in people and actively listen to understand their needs and perspectives.
• Eager to learn: Open to feedback and always looking for opportunities to grow and develop.
• Brand enthusiast: You have a real passion for our brand and collection, and love sharing that enthusiasm with customers.
• Schedule flexibility: Willing and able to work varied hours, including evenings and weekends.

Additional Information

When you join COS, you will be supported and encouraged by your team from your very first day. In addition to this you will also receive lots of fantastic benefits including

• Double pay – thirteenth month bonus
• Clothing allowance
• Medical insurance
• Quarterly incentive bonus