Copy of Full Time Sales Advisor (Pacific Place, Admiralty)

COS; Hong Kong; Vor Ort; HKD 134.000 - 201.000; Vollzeit

Benefits dieser Stelle

Employee discount

Double pay – thirteenth month bonus

Clothing allowance

14-20 days Annual Leave

Medical insurance

Birthday Leave

Sales bonus based on sales targets

Zusammenfassung

COS in Hong Kong is seeking a friendly Sales Advisor to greet customers and embody the brand's heart. You will provide high-level service on the shop floor, at the cash desk, and in fitting rooms, helping create a welcoming shopping experience.

You'll also handle deliveries, restock, and merchandise the latest garments while learning about fabrics and trends. Prior retail experience is nice but not mandatory; enthusiasm for fashion and strong communication are key.

Qualifikationen

• Customer-focused approach with strong service mindset.
• Willingness to work varied hours, including evenings and weekends.
• Interest in fashion and brand enthusiasm.
• Ability to adapt to shifting priorities.

Aufgaben

• Greet customers and embody COS on the shop floor and at the cash desk.
• Assist in fitting rooms and throughout the shop floor to enhance shopping experience.
• Process deliveries, replenishing stock and merchandising the latest garments.
• Collaborate with team to create welcoming experiences that showcase the brand.

Kenntnisse

Customer-focused

Adaptable

Action-oriented

Strong communicator

Eager to learn

Brand enthusiast

Schedule flexibility

Jobbeschreibung

COS offers a wardrobe of ready-to-wear and accessories rooted in exceptional quality and lasting design. The brand has an elevated aesthetic that embodies luxury with an emphasis on craftsmanship, innovation and compelling fashion movements.

Job Description

As the Sales Advisor, you are the friendly face that greet our customers and embody the heart of our brand.

You’ll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you’ll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor.

Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you’ll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you’ll create moments that matter.

While previous experience in customer service and familiarity with fabrics are nice to have, they’re not mandatory.

Qualifications

• Customer-focused: You enjoy engaging with people and are committed to delivering excellent service.
• Adaptable and flexible: Comfortable navigating change and adjusting to shifting priorities or schedules.
• Action-oriented: Proactive and driven to take initiative and get things done.
• Strong communicator: You have a genuine interest in people and actively listen to understand their needs and perspectives.
• Eager to learn: Open to feedback and always looking for opportunities to grow and develop.
• Brand enthusiast: You have a real passion for our brand and collection, and love sharing that enthusiasm with customers.
• Schedule flexibility: Willing and able to work varied hours, including evenings and weekends.

Preferable but not mandatory

• Understanding of store operations & customer service skills from previous retail experience.
• Confident in offering customers advice on fashion trends, materials, sizing etc.

Additional Information

When you join COS, you will be supported and encouraged by your team from your very first day. In addition to this you will also receive lots of fantastic benefits including

• Employee discount
• Double pay – thirteenth month bonus
• Clothing allowance
• 14-20 days Annual Leave
• Medical insurance
• Birthday Leave
• Enjoy a competitive monthly bonus based on meeting sales targets