Part Time Sales Advisor (Harbour City)

COS; Hong Kong; On-site; HKD 60,000 - 90,000; Full time

Benefits offered by this job

Employee discount

Clothing allowance

Quarterly incentive bonus

Job summary

COS in Hong Kong is seeking a friendly Sales Advisor to greet customers and embody the heart of our brand on the shop floor. You will deliver high-level service from conversations to assisting at the cash desk, fitting rooms and throughout the store, contributing to an exceptional shopping experience.

Previous experience in customer service and familiarity with fabrics are nice to have but not mandatory; we value curiosity, proactivity and a team-focused mindset.

Qualifications

• Customer-focused with genuine interest in delivering an exceptional shopping experience.
• Proactive and able to take initiative to elevate customer service.
• Curious and ready to improve daily processes.
• Active listening and openness to others' ideas and opinions.
• Honest, genuine approach with a passion for fashion and trends.
• Willing to learn and adapt in a fast-paced retail environment.
• Collaborative and supportive of teammates.

Responsibilities

• Greet customers and provide high-level service throughout the store.
• Assist at cash desk, fitting rooms and on the shop floor.
• Process deliveries, replenish stock and merchandise the latest garments.
• Create welcoming experiences that showcase the COS brand.

Skills

Customer-focused

Proactive

Curious

Active listening

Honest and genuine

Fashion interest

Communicative and positive

Willing to learn

Collaborative

Job description

COS offers a wardrobe of ready-to-wear and accessories rooted in exceptional quality and lasting design. The brand has an elevated aesthetic that embodies luxury with an emphasis on craftsmanship, innovation and compelling fashion movements.

Job Description

As the Sales Advisor, you are the friendly face that greet our customers and embody the heart of our brand.

You'll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor.

Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you’ll create moments that matter.

While previous experience in customer service and familiarity with fabrics are nice to have, they're not mandatory.

Qualifications

• Customer-focused; you have a genuine interest in getting to know our customers and offering an experience and level of service to match their expectations
• Proactive; you use your initiative to provide customers with a memorable shopping experience
• Curious; you seek opportunities to improve everyday processes and routines and take proactive action where needed
• You listen to and show interest in others’ ideas and opinions
• You’re honest and genuine in your approach
• You are interested in fashion and trends
• You are communicative, positive and open-minded
• You’re willing to learn and adapt
• You’re collaborative, inclusive and supportive of others

Additional Information

When you join COS, you will be supported and encouraged by your team from your very first day. In addition to this you will also receive lots of fantastic benefits including

• Employee discount
• Clothing allowance
• Quarterly incentive bonus