Full Time Sales Advisor (Harbour City)

COS; Hong Kong; On-site; HKD 180,000 - 300,000; Full time

Benefits offered by this job

Employee discount

Double pay – thirteenth month bonus

Clothing allowance

14-20 days Annual Leave

Medical insurance

Birthday Leave

Quarterly incentive bonus

Job summary

COS Hong Kong is seeking a Sales Advisor to greet customers and embody the brand's luxury, craftsmanship focus. You will deliver high-quality service across conversations, cash desk, fitting rooms and shop floor, while assisting deliveries, stock replenishment and merchandising of the latest garments.

Previous customer service experience and familiarity with fabrics are a plus, but not mandatory. You will join a team that values warmth, enthusiasm and proactive service to uplift the customer

Qualifications

• Customer-focused with commitment to delivering excellent service.
• Adaptable and flexible to shifting priorities and schedules.
• Proactive, action-oriented and able to take initiative.
• Excellent communication and active listening to understand customer needs.
• Eager to learn and open to feedback and development.
• Brand enthusiast with passion for COS and sharing that enthusiasm.
• Willing to work varied hours, including evenings and weekends.

Responsibilities

• Greet customers and provide exceptional service on the shop floor.
• Assist at the cash desk and manage sales transactions.
• Support fitting rooms, stock replenishment and merchandising of garments.
• Process deliveries and ensure timely shelf replenishment and display updates.
• Collaborate with team to deliver a welcoming COS shopping experience.

Skills

Customer-focused

Adaptable

Action-oriented

Strong communicator

Eager to learn

Brand enthusiast

Schedule flexibility

Job description

COS offers a wardrobe of ready-to-wear and accessories rooted in exceptional quality and lasting design. The brand has an elevated aesthetic that embodies luxury with an emphasis on craftsmanship, innovation and compelling fashion movements.

Job Description

As the Sales Advisor, you are the friendly face that greet our customers and embody the heart of our brand.

You'll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor.

Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you’ll create moments that matter.

While previous experience in customer service and familiarity with fabrics are nice to have, they're not mandatory.

Qualifications

• Customer-focused: You enjoy engaging with people and are committed to delivering excellent service.
• Adaptable and flexible: Comfortable navigating change and adjusting to shifting priorities or schedules.
• Action-oriented: Proactive and driven to take initiative and get things done.
• Strong communicator: You have a genuine interest in people and actively listen to understand their needs and perspectives.
• Eager to learn: Open to feedback and always looking for opportunities to grow and develop.
• Brand enthusiast: You have a real passion for our brand and collection, and love sharing that enthusiasm with customers.
• Schedule flexibility: Willing and able to work varied hours, including evenings and weekends.

Additional Information

When you join COS, you will be supported and encouraged by your team from your very first day. In addition to this you will also receive lots of fantastic benefits including

• Employee discount
• Double pay – thirteenth month bonus
• Clothing allowance
• 14-20 days Annual Leave
• Medical insurance
• Birthday Leave
• Quarterly incentive bonus

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## More Job Information

Job Function

• 零售 - 收銀

Location

• 香港 > 其他

Employment Term

• 全職

Work Permit

• 只接受有工作簽證之人士