Full Time Sales Advisor (Hong Kong)

COS; Hong Kong; On-site; HKD 167,000 - 246,000; Full time

Benefits offered by this job

Employee discount

Double pay – thirteenth month bonus

Clothing allowance

14-20 days Annual Leave

Medical insurance

Birthday Leave

Quarterly incentive bonus

Job summary

COS in Hong Kong is seeking a Sales Advisor to greet customers and embody the brand's luxury ethos. You will deliver premium service across the store, from conversation to checkout, fitting rooms, and floor merchandising.

No prior experience required; you will join a team devoted to warmth and product knowledge. Benefits include employee discount, leave, medical insurance and more.

Qualifications

• Customer-focused attitude with commitment to service.
• Adaptable and able to handle changing priorities.
• Proactive and take initiative.
• Excellent listening and communication skills.
• Willing to learn and grow.
• Passion for COS brand and collection.
• Willing to work varied hours including evenings and weekends.

Responsibilities

• Greet customers and deliver high level service throughout the shopping journey.
• Assist at cash desk, fitting rooms and shop floor operations.
• Process deliveries, replenish stock and merchandise products.
• Provide proactive service to uplift and inspire customers.
• Collaborate with team to create welcoming experiences.

Skills

Customer-focused

Adaptable

Action-oriented

Strong communicator

Eager to learn

Brand enthusiast

Schedule flexibility

Job description

COS offers a wardrobe of ready-to-wear and accessories rooted in exceptional quality and lasting design. The brand has an elevated aesthetic that embodies luxury with an emphasis on craftsmanship, innovation and compelling fashion movements.

Job Description

As the Sales Advisor, you are the friendly face that greet our customers and embody the heart of our brand.

You'll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor.

Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you’ll create moments that matter.

While previous experience in customer service and familiarity with fabrics are nice to have, they're not mandatory.

Qualifications

• Customer-focused: You enjoy engaging with people and are committed to delivering excellent service.
• Adaptable and flexible: Comfortable navigating change and adjusting to shifting priorities or schedules.
• Action-oriented: Proactive and driven to take initiative and get things done.
• Strong communicator: You have a genuine interest in people and actively listen to understand their needs and perspectives.
• Eager to learn: Open to feedback and always looking for opportunities to grow and develop.
• Brand enthusiast: You have a real passion for our brand and collection, and love sharing that enthusiasm with customers.
• Schedule flexibility: Willing and able to work varied hours, including evenings and weekends.

Additional Information

When you join COS, you will be supported and encouraged by your team from your very first day. In addition to this you will also receive lots of fantastic benefits including

• Employee discount
• Double pay – thirteenth month bonus
• Clothing allowance
• 14-20 days Annual Leave
• Medical insurance
• Birthday Leave
• Quarterly incentive bonus