Part-time Facilities Coordinator

JLL; Hong Kong; On-site; HKD 201,000 - 335,000; Full time

Job summary

Jones Lang LaSalle (JLL) in Hong Kong seeks a friendly Facilities Coordinator to manage onsite cleaners, handle vendor reviews, and monitor service standards.

You will coordinate invoices, air-conditioning requests, office supplies, badge management, and ticket resolution, ensuring professional, timely communication with users and colleagues.

The role requires diploma, strong English and Cantonese/Putonghua, and independent work style. On-site location in Hong Kong.

Qualifications

• Diploma / Higher Diploma in any discipline (relevant to customer service/FM/CS).
• Excellent English & Chinese (Cantonese & Putonghua) communication.
• Strong customer service and communication skills.
• Cheerful, proactive, well organized, detail-minded and able to work independently.

Responsibilities

• Manage the onsite cleaners to ensure the clean and tidiness of office and perform regular performance review with vendors.
• Responsible for invoice submission and tracking before cut-off date.
• Manage the air-conditioning arrangement upon request from users.
• Manage office supplies ordering on monthly basis.
• Making sure to demonstrate professional and polite responses in telephone responses.
• Responsible for Employee badge and building card management.
• Responsible for maintenance schedule arrangement with local vendors.
• Responsible for ticket resolving for all general facilities-related matters.

Skills

Customer service

Communication

Bilingual English/Chinese

Organized

Education

Diploma / Higher Diploma in any discipline

Tools

MS Office

Job description

What this job involves

• Manage the onsite cleaners to ensure the clean and tidiness of office and perform regular performance review with vendors.




• Responsible for invoice submission and tracking before cut-off date.




• Manage the air-conditioning arrangement upon request from users.




• Manage office supplies ordering on monthly basis.




• Making sure to demonstrate professional and polite responses in telephone responses.




• Responsible for Employee badge and building card management.




• Responsible for maintenance schedule arrangement with local vendors.




• Responsible for ticket resolving for all general facilities-related matters.

Job Requirements

• Diploma / Higher Diploma in any discipline of relevant experience in customer service environment preferably in PM/FM or hotel industry or CS industry;




• Good command of both written and spoken English, and Chinese (including Cantonese and Putonghua);




• Excellent customer service and communication skills;




• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook) and Chinese Word Processing;




• Cheerful, proactive, well organized, detail-minded and able to work independently

Location:

On-site –Hong Kong, SAR, China

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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