Facilities & Office Services Coordinator

JLL; Hong Kong; On-site; HKD 201,000 - 335,000; Full time

Job summary

Jones Lang LaSalle (JLL) in Hong Kong seeks a friendly Facilities Coordinator to manage onsite cleaners, handle vendor reviews, and monitor service standards.

You will coordinate invoices, air-conditioning requests, office supplies, badge management, and ticket resolution, ensuring professional, timely communication with users and colleagues.

The role requires diploma, strong English and Cantonese/Putonghua, and independent work style. On-site location in Hong Kong.

Qualifications

• Diploma / Higher Diploma in any discipline (relevant to customer service/FM/CS).
• Excellent English & Chinese (Cantonese & Putonghua) communication.
• Strong customer service and communication skills.
• Cheerful, proactive, well organized, detail-minded and able to work independently.

Responsibilities

• Manage the onsite cleaners to ensure the clean and tidiness of office and perform regular performance review with vendors.
• Responsible for invoice submission and tracking before cut-off date.
• Manage the air-conditioning arrangement upon request from users.
• Manage office supplies ordering on monthly basis.
• Making sure to demonstrate professional and polite responses in telephone responses.
• Responsible for Employee badge and building card management.
• Responsible for maintenance schedule arrangement with local vendors.
• Responsible for ticket resolving for all general facilities-related matters.

Skills

Customer service

Communication

Bilingual English/Chinese

Organized

Education

Diploma / Higher Diploma in any discipline

Tools

MS Office

Job description

Jones Lang LaSalle (JLL) in Hong Kong seeks a friendly Facilities Coordinator to manage onsite cleaners, handle vendor reviews, and monitor service standards.

You will coordinate invoices, air-conditioning requests, office supplies, badge management, and ticket resolution, ensuring professional, timely communication with users and colleagues.

The role requires diploma, strong English and Cantonese/Putonghua, and independent work style. On-site location in Hong Kong.