Part-time Community Relations Assistant

Global Sports Jobs Limited; Hong Kong; On-site; HKD 83,000 - 124,000; Part time

Job summary

Hong Kong Sports Institute Limited is seeking a Part-time Community Relations Assistant to support the Community Relations team. The role handles enquiries, provides services to customers, residents, athletes and staff, and assists with community activities and events, including cashier duties and facility bookings.

Shift work covers weekends and public holidays. The position reports to the Community Relations Supervisor and may involve statistics preparation for senior staff.

Qualifications

• Completed Form 5 qualification.
• Good command of spoken English, Cantonese and Putonghua.
• Proficiency in MS Word, Excel and Chinese Word Processing.
• Availability for shift duty from 7:30 am to 10:15 pm, 8 hours per shift, including weekends.
• Willingness to work on weekends and public holidays.
• Requirement to wear uniform.

Responsibilities

• Attend walk-in enquiries, answer telephone enquiries and act as cashier
• Provide supporting services to customers, residents, athletes and staff
• Perform spot-checks and maintain the smooth running of sports activities
• Assist in organising HKSIL community activities and events
• Assist in handling bookings of facilities for outside organisations, athletes and staff
• Assist the Community Relations Supervisor in preparing statistics as required by the Community Relations Officer or senior staff
• Perform any other appropriate duties as assigned by senior staff

Skills

Customer service

Front desk

Bilingual English/Cantonese/Putonghua

Education

Form 5

Tools

MS Word

Excel

Chinese Word Processing

Job description

The Part-time Community Relations Assistant reports to the Community Relations Supervisor and supports the Community Relations team by handling enquiries, providing services to customers, residents, athletes and staff, and assisting with HKSIL community activities and events. The role also covers cashier duties, facility booking support and statistical preparation for senior staff. The position requires shift work, including weekends and public holidays.

Key Responsibilities

• Attend walk-in enquiries, answer telephone enquiries and act as cashier
• Provide supporting services to customers, residents, athletes and staff
• Perform spot-checks and maintain the smooth running of sports activities
• Assist in organising HKSIL community activities and events
• Assist in handling bookings of facilities for outside organisations, athletes and staff
• Assist the Community Relations Supervisor in preparing statistics as required by the Community Relations Officer or senior staff
• Perform any other appropriate duties as assigned by senior staff

Required Experience & Qualifications

• Completed Form 5 qualification
• Good command of spoken English, Cantonese and Putonghua
• Proficiency in MS Word, Excel and Chinese Word Processing
• Availability for shift duty from 7:30 am to 10:15 pm, 8 hours per shift, including weekends
• Willingness to work on weekends and public holidays
• Requirement to wear uniform

Preferred Skills

• Working experience in front desk operations, customer services or organising sports activities

The Application Process

Appointment is on a fixed-term contract. Applications are treated in the strictest confidence, and data collected will be used for recruitment and other employment-related purposes only. Applicants who are not invited for an interview within six months may consider their applications unsuccessful.