Operations & Brand Strategy Associate

Careers - Langham Hospitality Group; Hong Kong; On-site; HKD 420,000 - 620,000; Full time

Job summary

Langham Hospitality Group, a global hotel company, seeks a detail‑oriented Operations specialist to oversee brand standards and procedures across hotels. You will prepare clear guidelines for hotel teams and assist with market research for new initiatives and potential openings.

The role supports brand initiatives through cross‑department coordination, project management and data reporting to management, ensuring timely, on‑budget delivery of initiatives and training across the group.

Qualifications

• Bachelor's degree or above in Hospitality, Business, or related disciplines.
• 2+ years experience in hotel/service industry is an advantage.
• Proficient in Microsoft Word, Excel, PowerPoint.
• Fluent in English and Mandarin in both verbal and written.
• Strong analytical and organizational skills; able to manage multiple projects and documentation.

Responsibilities

• Oversee Brand, Operations Standards and Procedures and ensure proper storage, creation, updating and sharing with hotels.
• Prepare presentations and guidelines for hotel team execution.
• Conduct market research for new initiatives and potential hotel projects.
• Support LHG Operations Function Heads on hotel openings and set up Operations systems.
• Deliver Operations related training.

Skills

Fluent English & Mandarin

Analytical skills

Organization & multitasking

Communication

Education

Bachelor's degree in Hospitality or related

Tools

Microsoft Word

Excel

PowerPoint

Job description

Langham Hospitality Group, a global hotel company, seeks a detail‑oriented Operations specialist to oversee brand standards and procedures across hotels. You will prepare clear guidelines for hotel teams and assist with market research for new initiatives and potential openings.

The role supports brand initiatives through cross‑department coordination, project management and data reporting to management, ensuring timely, on‑budget delivery of initiatives and training across the group.