Operations Associate

Atelier Pacific Ltd; Hong Kong; On-site; HKD 320,000 - 520,000; Full time

Benefits offered by this job

21 days annual leave

Birthday leave

Medical insurance and dental coverage

Life insurance

Travel insurance

Discretionary CNY bonus

Company activities and outings

Active CPD opportunities

Professional membership reimbursement

Excellent career prospects

Job summary

Atelier Pacific Ltd, a Hong Kong–based, award-winning multidisciplinary design studio with offices in Shanghai and Singapore, invites an experienced Operations Associate to oversee studio operations, HR, IT and project administration. The role emphasizes process improvement, staff development and cross‑team collaboration across multiple offices.

The successful candidate will have a minimum of 10 years' office operations experience in the design sector, a BA in business administration or related

Qualifications

• Bachelor's degree or above in Business Administration or related subject.
• Experience: Minimum 10 years of Office Operations in design industry.
• Proactive collaborating team-player with an inquisitive mind and flexible attitude towards new ways of working.
• Good command of spoken and written English and Chinese, including Putonghua.

Responsibilities

• All aspects of human resources and administration.
• Financial costs and evaluations.
• Maintain the Company's quality management system to ISO 9001 standards and resolve non-compliance issues.
• Manage the Company's IT & Communications systems.
• Organise, manage, guide and mentor operations and projects teams.
• Propose and implement workflow processes.
• Encourage collaboration among teams to improve operational efficiency.
• Ensure all office policies, procedures and regulations are followed.

Skills

Strong communication

Bilingual English/Chinese

Education

Bachelor's degree in Business Administration

Professional certifications

Job description

Atelier Pacific is an award-winning multidisciplinary design studio driven by a leadership team with unparalleled experience and expertise in Asia. Founded in Hong Kong in 1995, and now with offices in Shanghai and Singapore, Atelier Pacific has established its level of excellence in the design industry by partnering with clients to provide the optimum balance of creative design and technical proficiency.

Critically hailed projects include cultural, retail and commercial spaces for the private sector as well as civic, urban and transport master-planning projects. The studio's stellar portfolio of clients includes Gagosian Galleries, the Hong Kong MTR, HSBC, and New World Development, as well as fashion retail leaders Hermès and Louis Vuitton.

Atelier Pacific's renowned integrated design process and open workshop culture draw upon a valuable core of diverse skills, global visual perspectives and powerful synergies to produce optimal solutions and distinctive designs for clients who do not rely upon a 'standard' house style. The primary purpose of our business is to transcend specifications, and raise thoughtful and profound interpretations to the highest level, so that Atelier Pacific's signature is meticulous attention to detail in each and every project. You can learn more about our philosophy and projects at www.atelierpacific.com.hk.

To support the studio with this approach, we are seeking a high caliber Operations Associate to join our team and manage studio operations, including office administration, project administration, human resources and IT related areas.

Job Description / Duties:

• all aspects of human resources and administration
• financial costs and evaluations
• the Company's quality management system to meet the requirements of ISO 9001 and ensure any non-compliance issues are resolved quickly and efficiently
• the Company's IT & Communications systems

• organising, managing, guiding and mentoring operations and projects teams as required
• proposing and implementing workflow processes
• encouraging collaboration among teams to improve operational efficiency
• ensuring all office policies, procedures and regulations are complied with by staff to improve operational efficiency

Regularly review the Company commercial conditions so as to ensure all teams contribute positively to the Company profit.

Embrace new technologies to enhance the Company's operational performance.

Comply with all relevant office standards and professional development attributes, as available, and propose improvements as appropriate.

Update and maintain your skills in accordance with latest industry professional development standards, as available.

Communicate with, help and mentor your colleagues as required.

Regularly report to the Directors on the Company's operational issues so as to contribute to their operational decision making.

Bachelor's degree or above in Business Administration or related subject

Experience: Minimum 10 years of Office Operations in design industry

Professional Certifications from recognized bodies

Self-motivated with strong communication skills suitable for positive interaction with colleagues plus as a dynamic "face" of the Company

Good command of spoken and written English and Chinese, including Putonghua

Proactive collaborating team-player with an inquisitive mind and flexible attitude towards new ways of working

What We Offer:

• 21 days annual leave
• Birthday leave
• Medical insurance and dental coverage
• Life insurance
• Travel insurance
• Discretionary CNY bonus
• Company activities and outings
• Active CPD opportunities
• Professional membership reimbursement
• Excellent career prospects