Operations Associate

KGI 凱基; Hong Kong; On-site; HKD 240,000 - 480,000; Full time

Job summary

KGI Asia Limited in Hong Kong seeks a high-caliber professional to join our Non-listed Product Business Support team under our Operations Department.

You will handle daily tasks on trade, settlement and clearing for non-listed products and mutual funds, respond to inquiries from sales teams, regulators and auditors, and monitor control exceptions. You will also help prepare procedures and support process improvements for risk management.

Qualifications

• Degree holder with at least 3 years of relevant experience.
• Strong knowledge of market practice, market operations, and regulations for non-listed products and mutual funds handling.
• High capability to adapt to changing working requirements.
• Independent, enthusiastic, accountable, logical and systematic thinking.
• Proficient in MS Excel, MS Word and MS Access.

Responsibilities

• Handle daily tasks on trade, settlement and clearing for non-listed products and mutual funds.
• Handle requests and enquiries from salespeople, regulators, auditors, etc.
• Monitor complex control exceptions, investigate and coordinate to resolve.
• Prepare operational documents like procedures and guidelines.
• Perform control tasks to ensure reliability of day-to-day outputs.
• Review processes and suggest improvements to strengthen risk management.
• Resolve operational issues and escalate as needed by complexity and risk.
• Work with managers to design processes that deliver efficient support.
• Identify opportunities for process improvement and implement measures.
• Participate in operations development or change initiatives.
• Set acceptance criteria, test plans and coordinate user acceptance tests.
• Participate in ad hoc business and system development projects.

Skills

Cantonese

English

Mandarin

Education

Bachelor's degree or above

Tools

MS Excel

MS Word

MS Access

Job description

KGI* has been a leading financial institution in Asia since 1997. Our scope of business encompasses Wealth Management, Global Markets, Asset Management and Global Sales & Prime Services. We are committed to offering a comprehensive range of financial products and services to corporate, institutional, and individual clients throughout Asia. Backed by KGI Financial Group, we have a robust footprint in Asia, covering Taiwan, Hong Kong, Singapore, Indonesia, and Thailand^.

We are currently seeking a high caliber professional to join our Non-listed Product Business Support team, under our Operations Department.

Responsibilities

• Handle daily tasks on the trade, settlement and clearing for wide range of non-listed products (bonds; ELI & ELN) and mutual funds
• Handle requests and enquiries from salesperson, regulators, auditors, etc
• Monitor complicated control exceptions, investigate and coordinate to resolve
• Prepare operational documents like procedures, guidelines, etc
• Perform control tasks to secure the reliability of day-to-day output
• Continuously review the process flow and make or suggest improvements to strengthen the system in managing the process and the operational risk
• Resolve operational issues and escalate in accordance with complexity and risk level
• Work with unit managers and team lead to incorporate business and regulatory requirements to design process flow and procedures to deliver the support in an efficient and effective manner
• Assist unit managers and team lead to identify opportunity of process improvement; analyze, propose and implement improvement measures
• Participate in operations development or change initiative
• Set out acceptance criteria, test plan and coordinate/conduct user acceptance test on developments
• Participate in ad hoc business and system development projects from time to time

Requirements

• Degree holder with at least 3 years of relevant experience
• Strong knowledge of market practice, market operations, regulations in wide range of non-listed products and familiar with mutual funds handling (order execution to settlement)
• High capability to adapt to changing working requirements
• Independent, enthusiastic, accountable, logical and systematic thinking
• Proficient in MS Excel, MS Word and MS Access
• Proficient in Cantonese, English and Mandarin

For more details about career opportunities in KGI, please visit our website https://www.kgi.com.hk/en/others/careers

Information provided will be treated in strict confidence and will only be used for recruitment related purposes. All personal data of unsuccessful applicants will be destroyed within six months after the completion of recruitment process.

(Personal data collected will be used for recruitment purpose only.)

*KGI refers to KGI Asia Limited and its affiliates

^an investee enterprise of KGI Securities, not a subsidiary