Operations Assistant

NVTHK Limited; Hong Kong; On-site; HKD 180,000 - 280,000; Full time

Job summary

NVTHK Limited is seeking an Operations Associate to support day-to-day account opening, client onboarding and KYC/AML reviews in a fast-paced brokerage environment.

You will handle daily operations, assist with instruction execution and settlement workflows, and coordinate with counterparties. The role requires attention to detail, teamwork, and the ability to work independently.

Qualifications

• Degree in Business Admin, Finance, or related discipline.
• 1–2 years in brokerage/financial ops; fresh grads with internship ok.
• Knowledge of account opening, operations, KYC/CDD or compliance helpful.
• High attention to detail and strong responsibility.
• Proactive, adaptable, able to work independently and in teams.

Responsibilities

• Provide day-to-day ops support on account opening, onboarding and KYC/AML review.
• Support instruction execution and settlement workflows per internal controls.
• Handle customer service inquiries and maintain accurate records.
• Coordinate with external counterparties (legal advisors, exchanges, custodians).
• Assist in reviewing/updating internal control procedures for efficiency.
• Support ad-hoc projects as requested by management.

Skills

MS Excel

Attention to detail

Problem-solving

English & Chinese

Independent worker

Education

Bachelor's degree in Business Administration/Finance

Job description

Provide day-to-day operational support on account opening, client onboarding, and KYC / AML documentation review.

Perform daily operations, including supporting instruction execution and settlement workflows in strict compliance with internal controls.

Assist in handling customer service inquiries and maintaining accurate operational records.

Coordinate with external counterparties, such as legal advisors, exchanges, and custodians.

Assist the team in reviewing and updating internal control procedures to support operational efficiency.

Support ad-hoc projects and assignments as required by management.

Requirements & Qualifications

Degree holder in Business Administration, Finance, or a related discipline.

1–2 years of experience in brokerage/financial operations; fresh graduates with relevant internship experience will also be considered.

Knowledge of account opening procedures, operations procedures, KYC/CDD requirements or compliance functions is an advantage.

High attention to detail, strong sense of responsibility, and good problem-solving ability.

Proactive, adaptable, and able to work independently as well as collaboratively in a fast-paced environment.

Proficient in MS Office applications (especially MS Excel).

Good command of written and spoken English and Chinese (Cantonese and Mandarin).