Operations Admin & CRM Coordinator

Baguio; Hong Kong; On-site; HKD 180,000 - 240,000; Full time

Benefits offered by this job

Birthday Leave & Gift

Discretionary Bonus

Sports Subsidy

Newborn Baby Gifts

Training Sponsorship

Office Party & Employee Events

Job summary

Baguio is seeking a diligent Administrative Assistant in Hong Kong to support the Operations team with daily office tasks, CRM maintenance, and document management. The role requires a proactive, detail-oriented approach and clear communication in English and Chinese.

You will handle customer enquiries and complaints, assist in preparing quotations, contracts, invoices and reports, manage sales orders and data updates, and ensure permits, insurance, audits and other compliance paperwork are kept

Qualifications

• Higher Diploma or above in any discipline.
• Minimum 2 years of administrative experience.
• Proficient in MS Office and Chinese word processing.
• Fluent in English and Chinese; good communication.
• Independent, detail-oriented, able to work under pressure.

Responsibilities

• Responsible for cleaning / pest control / general waste management services projects.
• Handle enquiries and customer complaints.
• Maintain CRM records and file management duties.
• Assist Operations in preparing quotations, contracts, invoices, reports, meeting minutes, and other related documents.
• Manage sales orders and ensure timely and accurate data updates.
• Handle permits, insurance, audits and other compliance documentation.
• Assist supervisors with general administrative duties and ad hoc assignments.

Skills

Communication

Organizational skills

Attention to detail

Work under pressure

English & Chinese proficiency

Education

Higher Diploma or above

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Chinese word processing

Job description

Baguio is seeking a diligent Administrative Assistant in Hong Kong to support the Operations team with daily office tasks, CRM maintenance, and document management. The role requires a proactive, detail-oriented approach and clear communication in English and Chinese.

You will handle customer enquiries and complaints, assist in preparing quotations, contracts, invoices and reports, manage sales orders and data updates, and ensure permits, insurance, audits and other compliance paperwork are kept