Deskside IT Support Engineer - End-User Tech & Setup

Swing Consulting Ltd.; Hong Kong; On-site; HKD 200,880 - 245,520; Full time

Benefits offered by this job

5-day Work Week

10-20 Days Annual Leave

Job summary

Swing Consulting Ltd. is hiring a Deskside Support Engineer in Hong Kong with a salary range of 18-22K. The role involves providing technical support for computer systems, troubleshooting issues, and assisting with meeting setups. Candidates should have a diploma in IT and at least 1 year of relevant experience.

Strong problem-solving abilities and good communication skills in Cantonese, English, and Mandarin are required. The position offers a 5-day work week and an annual leave ranging from 10-20 days.

Qualifications

• Diploma in Information Technology or related fields.
• At least 1 year experience in deskside or helpdesk support.
• Experience in supporting Windows, O365/M365, mobile devices.

Responsibilities

• Provide technical support for incoming queries and issues.
• Resolve common IT problems including connectivity and printer issues.
• Assist with meeting setups and equipment management.

Skills

Technical support

Problem-solving

Communication in Cantonese

Communication in English

Communication in Mandarin

Education

Diploma in Information Technology

Tools

Windows

O365/M365

Active Directory

Job description

Swing Consulting Ltd. is hiring a Deskside Support Engineer in Hong Kong with a salary range of 18-22K. The role involves providing technical support for computer systems, troubleshooting issues, and assisting with meeting setups. Candidates should have a diploma in IT and at least 1 year of relevant experience.

Strong problem-solving abilities and good communication skills in Cantonese, English, and Mandarin are required. The position offers a 5-day work week and an annual leave ranging from 10-20 days.