Office Operations & Guest Experience Associate

Lalamove; Hong Kong; On-site; HKD 167,000 - 234,000; Full time

Job summary

Lalamove is hiring a Junior Associate, Office Administration in Hong Kong to be the welcoming face of the HK office. You will manage front-of-house duties, support daily facilities operations, and assist with vendor, travel, and event logistics.

The role requires 1–2 years in office administration, strong Cantonese and English communication, and a proactive, team-oriented mindset. Proficiency in Microsoft Office/Google Workspace is essential.

Qualifications

• Diploma or Bachelor's degree in Business Admin, Hospitality, HR or related field.
• 1–2 years in office admin, reception or facilities in fast-paced environments.
• Excellent Cantonese and English communication; Mandarin a plus.
• Strong multi-tasking with detail orientation and invoice handling.

Responsibilities

• Reception & Front-of-House: greet visitors, manage mail, routing phone inquiries.
• Office Operations & Facilities: maintain workspace, manage supplies, seating plans and space coordination.
• Vendor Management & Financial Support: monitor vendors, assist with invoices and petty cash.
• Travel Coordination & Event Support: coordinate flights/hotels, assist leadership meetings and employee events.

Skills

Bilingual Cantonese & English

Organizational skills

Customer service mindset

Proactive & ownership

Teamwork

Education

Diploma or Bachelor's degree in Business Administration / Hospitality / HR

Tools

Microsoft Office

Google Workspace

Travel booking tools

Job description

Lalamove is hiring a Junior Associate, Office Administration in Hong Kong to be the welcoming face of the HK office. You will manage front-of-house duties, support daily facilities operations, and assist with vendor, travel, and event logistics.

The role requires 1–2 years in office administration, strong Cantonese and English communication, and a proactive, team-oriented mindset. Proficiency in Microsoft Office/Google Workspace is essential.