Night Shift Guest Experience Ambassador

OMG Hotels AU Pty Ltd; Hong Kong; On-site; HKD 144,000 - 216,000; Full time

Benefits offered by this job

Hotel benefits

Wellbeing programme

Community programme

Entrepreneurial opportunities

Job summary

OMG Hotels AU Pty Ltd in Hong Kong is seeking a Guest Service Officer to create a welcoming environment by engaging with guests and supporting front-of-house operations. You will handle check-in/check-out, identify guest needs, and provide solutions with a cheerful vibe and strong English and Chinese communication.

Fresh graduates welcome; high energy and people skills are essential. Join a dynamic, fast-paced team in a global brand with opportunities to develop hospitality talents and

Qualifications

• Proficient in English; good command of Chinese (written and spoken).
• Strong customer service mindset and communication skills.

Responsibilities

• Assist with guest check-in and check-out.
• Identify guest needs and proactively provide solutions.
• Engage with guests to create a welcoming atmosphere and support front-of-house operations.

Skills

English

Chinese

Job description

OMG Hotels AU Pty Ltd in Hong Kong is seeking a Guest Service Officer to create a welcoming environment by engaging with guests and supporting front-of-house operations. You will handle check-in/check-out, identify guest needs, and provide solutions with a cheerful vibe and strong English and Chinese communication.

Fresh graduates welcome; high energy and people skills are essential. Join a dynamic, fast-paced team in a global brand with opportunities to develop hospitality talents and