Network Switches Engineer - Pre-Sales & Support

EA RECRUITMENT PTE LTD

Hong Kong

On-site

HKD 343,000 - 446,000

Full time

6 days ago

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Benefits offered by this job

AWS and Performance Bonus provided

Excellent Welfare & Benefits

Job summary

EA RECRUITMENT PTE LTD is seeking a pre-sales and technical support professional for our Ang Mo Kio location in Singapore. Working hours are 9:00 AM – 6:00 PM, Monday to Friday, with a salary range of SGD 5,000 – SGD 6,500 and AWS plus performance bonus.

The role focuses on understanding customer needs and recommending networking solutions, demonstrations, and both on-site and remote support. You will deliver installation guidance, after-sales support, training, and close collaboration with

Qualifications

Degree in Computer Communications, Network Engineering or equivalent.
Minimum 3 years related experience in network equipment after-sales/technical support.
CCNA certification is advantageous.

Responsibilities

Provide pre-sales and technical support by understanding customer requirements and recommending suitable networking products and solutions.
Conduct product demonstrations, technical presentations, testing and troubleshooting for customers.
Support the implementation and delivery of networking solutions, including onsite/remote technical support and documentation.
Provide after-sales technical support, diagnosing and resolving network, connectivity and product-related issues.
Conduct customer training and technical guidance where required.
Work closely with customers, internal teams and regional stakeholders to ensure smooth project delivery and timely resolution of technical issues.
Contribute to technical documentation, knowledge sharing and process improvement.
Support other infrastructure and technical projects as required.