Network Support Specialist

Classy Wheeler Limited; Hong Kong; On-site; HKD 167,400 - 279,000; Full time

Job summary

A fast-growing IT solutions provider in Hong Kong seeks a Technical Support Specialist to provide support via email and phone, and perform troubleshooting on network equipment. Ideal candidates will hold a diploma in IT or related fields, have over a year of networking experience, and excellent communication skills in English and Chinese. This role offers a dynamic environment for motivated individuals looking to grow within the IT sector.

Qualifications

• Diploma or above in Information Technology, Electronic Engineering, or related disciplines.
• 1+ year working experience in networking support preferred.
• Good command of written & spoken English and Chinese, including Putonghua.

Responsibilities

• Provide technical support and handle email and phone enquiry.
• Perform troubleshooting and health checks on network equipment.

Skills

Technical support

Troubleshooting

Communication skills

Education

Diploma in Information Technology, Electronic Engineering, Computer Science

Job description

A fast-growing IT solutions provider in Hong Kong seeks a Technical Support Specialist to provide support via email and phone, and perform troubleshooting on network equipment. Ideal candidates will hold a diploma in IT or related fields, have over a year of networking experience, and excellent communication skills in English and Chinese. This role offers a dynamic environment for motivated individuals looking to grow within the IT sector.