IT Support Specialist: Vendor Liaison & Fast Troubleshooter

Michael Page International (Hong Kong) Limited; Tung Chung; On-site; HKD 279,000 - 390,600; Full time

Benefits offered by this job

Competitive salary

Benefits package

Job summary

A leading recruitment firm in Hong Kong seeks a Support Specialist to provide hands-on IT support and manage vendor relationships. The ideal candidate will have at least 3 years of IT helpdesk experience and a higher diploma in IT or related fields. Strong communication skills in Cantonese, with English proficiency as a plus. Enjoy a competitive salary while working in a dynamic Technology & Telecoms environment. This is an excellent opportunity to grow professionally in a supportive atmosphere.

Qualifications

• At least 3 years of hands-on experience in IT support or helpdesk roles.
• Familiarity with vendor management.
• Good understanding of application support.

Responsibilities

• Provide first-line technical support to end-users.
• Manage vendor relationships and evaluate performance.
• Document support incidents and resolutions.

Skills

Technical support

Vendor management

Problem-solving

Communication

Education

Higher Diploma in Information Technology, Computer Science, or related

Job description

A leading recruitment firm in Hong Kong seeks a Support Specialist to provide hands-on IT support and manage vendor relationships. The ideal candidate will have at least 3 years of IT helpdesk experience and a higher diploma in IT or related fields. Strong communication skills in Cantonese, with English proficiency as a plus. Enjoy a competitive salary while working in a dynamic Technology & Telecoms environment. This is an excellent opportunity to grow professionally in a supportive atmosphere.