Network Engineer - CK

Classy Wheeler Limited; Hong Kong; On-site; HKD 180,000 - 240,000; Full time

Job summary

Classy Wheeler Limited in Hong Kong seeks an IT/telecom professional to monitor voice devices and networks, troubleshoot issues, and support VoIP provisioning and testing.

Ideal candidate holds a telecom/CS/IT degree or higher, with 1–2+ years in IT/telecom, and strong knowledge of SIP, Diameter, SBC/Softswitch, and IP networks.

Qualifications

• Diploma or degree in telecom/CS/IT with relevant tech knowledge.
• 1–2+ years of work experience in IT/telecom industries.
• Knowledge of data communication, IP networks; related certificates are a plus.

Responsibilities

• Perform daily system monitoring and troubleshooting on voice devices and network, and handle customers’ queries.
• Provide VoIP network provisioning, testing, verification and reporting; support traditional voice networks.
• Plan voice system upgrades and migrations.

Skills

VoIP network

SBC & Softswitch

IPX / IMS Network

ISUP signaling

VoIP SIP & Diameter

Fraud call analysis

Education

Higher Diploma in Telecommunication

Degree in Computer Science / Information Technology / Telecommunications

Job description

Requirements

• Higher Diploma or above in telecommunication or related subjects
• 1 year relevant working experience in telecommunication
• Sound knowledge in data communication, transmission and IP network with IT/Telecom related certificates are definite advantage

Key Responsibilities

• Perform daily system monitoring and troubleshooting on voice devices and network, and handle customers’ queries
• Responsible for VoIP network and traditional voice network provisioning and support, feature testing, verification and reporting
• Responsible for voice system upgrade and migration planning

Requirements

• Degree holders or above in Computer Science, Information Technology or Telecommunications, with 2+ years work experience in IT industry
• Good Knowledge in SBC and Softswitch, IPX / IMS Network, ISUP signaling, VoIP SIP and Diameter protocol
• Good understanding on voice system connection with different operators, fraud call analysis and blocking