MVAC Field Technical Service Specialist

JF Talent Consulting Group Limited; Hong Kong; On-site; HKD 355,000 - 426,000; Full time

Job summary

JF Talent Consulting Group Limited on behalf of a US-based client in Hong Kong is seeking an Assistant Technical Service Manager (MVAC) to provide end-to-end technical support for MVAC and ventilation products, serving as the interface between Sales, Clients and Suppliers from pre-tender to after-sales.

The role includes site visits, fault diagnosis, retrofit and upgrade projects, product certification management, and on-site support during installation and commissioning, with proficiency in

Qualifications

• Diploma or above in Mechanical Engineering.
• 5-10 years of MVAC/ventilation experience in contractor, distributor or OEM environments.
• Hands-on site troubleshooting experience is mandatory.
• Ability to read and understand technical drawings and specifications.
• Experience with obtaining product compliance certificates (local and international standards).

Responsibilities

• Resolve contractor queries across mechanical MVAC products and ventilation fans.
• Provide pre-tender technical support (product selection, specification compliance, value engineering).
• Support the sales team with outreach to consultants and end-users.
• Conduct site visits to diagnose installation or performance issues of products.
• Execute retrofit solutions and site investigations.
• Conduct technical audits for retrofit opportunities and product upgrades.
• Provide on-site support during installation, testing and commissioning.
• Manage product certifications, liaising with testing labs and ensuring compliance with local standards.
• Act as a technical liaison with OEMs to resolve technical or quality issues.
• Support procurement with qualification of new OEMs and review of existing OEMs.
• Support quality inspections before shipment.

Skills

MVAC

Ventilation

Site troubleshooting

Reading drawings

Education

Mechanical Engineering Diploma

Job description

JF Talent Consulting Group Limited on behalf of a US-based client in Hong Kong is seeking an Assistant Technical Service Manager (MVAC) to provide end-to-end technical support for MVAC and ventilation products, serving as the interface between Sales, Clients and Suppliers from pre-tender to after-sales.

The role includes site visits, fault diagnosis, retrofit and upgrade projects, product certification management, and on-site support during installation and commissioning, with proficiency in