Multicenter Operations Lead - Flexible Hours

Monkey Tree English Learning Center; Hong Kong; On-site; HKD 335,000 - 502,000; Full time

Benefits offered by this job

Flexi-working hours

Paid Compassionate Leave

Fully paid Paternity Leave

Comprehensive medical scheme

Free course quota for employees' kids

Job summary

Monkey Tree English Learning Center is looking for an Operations Manager to oversee daily operations and ensure compliance across multiple centers. Ideal candidates will have 5 years of relevant experience and strong communication skills.

This role includes developing strategies for high-quality performance, addressing parental concerns, and maintaining positive relationships. Flexi-working hours and a comprehensive medical scheme are part of the package, along with paid compassionate and

Qualifications

• 5 years relevant work experience required.
• Candidates with less experience will be considered for a lower position.

Responsibilities

• Oversee daily operations across multiple centers.
• Handle complaints and maintain positive relationships.
• Conduct regular center visits to evaluate performance.
• Develop and implement strategies for high-quality center performance.
• Address parental concerns to build trust and communication.
• Ensure accurate record-keeping and generate timely reports.

Skills

Communication skills

Problem solving skills

Organizational skills

Multitasking

Positive attitude

Fluent in Cantonese

Fluent in English

Fluent in Mandarin

Education

Diploma or above

Job description

Monkey Tree English Learning Center is looking for an Operations Manager to oversee daily operations and ensure compliance across multiple centers. Ideal candidates will have 5 years of relevant experience and strong communication skills.

This role includes developing strategies for high-quality performance, addressing parental concerns, and maintaining positive relationships. Flexi-working hours and a comprehensive medical scheme are part of the package, along with paid compassionate and