Mobile and Online Channel Professional

China Construction Bank (Asia) Corporation Limited; Hong Kong; On-site; HKD 480,000 - 900,000; Full time

Job summary

China Construction Bank (Asia) Corporation Limited is seeking a disciplined Digital Channel Project Manager in Hong Kong to lead end-to-end digital channel initiatives, gather requirements, and optimize post-launch performance. This role emphasizes risk governance, cross-functional collaboration, and delivering superior customer experiences.

The ideal candidate brings 3+ years in e-Banking/channel project management, a strong interest in AI-driven trends, and fluency in English and Chinese

Qualifications

• Degree holder in Business Administration / e-Commerce / Information Technology or related discipline.
• Minimum of 3 years of experience in e-Banking / channel project management within sizable multinational financial institutions.
• Proven track record of developing and implementing successful digital wealth management initiatives.
• Self-motivated, result oriented, meticulous and able to work under pressure.
• Keen interest in new digital technologies and trends such as AI tools.
• Proficiency in English and Chinese (both Cantonese and Putonghua).

Responsibilities

• Lead end-to-end digital channel projects including requirement gathering, implementation, and post-launch optimization to ensure alignment with market standards and client needs.
• Raise user requirements, monitor progress, and ensure new services/initiatives are effectively implemented, benchmarked against market best practices, and deliver excellent customer experience.
• Work closely with internal stakeholders and external partners to plan, execute, and optimize digital channel initiatives.
• Ensure all the deliverables comply with risk, governance and regulatory requirements.
• Monitor channel performance, analyze client feedback, and troubleshoot production issues with IT/Customer Service teams.
• Stay updated on emerging digital trends to enhance digital banking solutions.

Education

Degree holder in Business Administration / e-Commerce / Information Technology or related discipline

Job description

China Construction Bank (Asia) Corporation Limited View all jobs

Contract/Temp, Casual/Vacation, Full time, Part time

• Lead end-to-end digital channel projects including requirement gathering, implementation, and post-launch optimization to ensure alignment with market standards and client needs.
• Raise user requirements, monitor progress, and ensure new services/initiatives are effectively implemented, benchmarked against market best practices, and deliver excellent customer experience.
• Work closely with internal stakeholders and external partners to plan, execute, and optimize digital channel initiatives.
• Ensure all the deliverables comply with risk, governance and regulatory requirements.
• Monitor channel performance, analyze client feedback, and troubleshoot production issues with IT/Customer Service teams
• Stay updated on emerging digital trends to enhance digital banking solutions.

Requirements

• - Degree holder in Business Administration / e-Commerce / Information Technology or related discipline.
• - Minimum of 3 years of experience in e-Banking /channel project management within sizable multinational financial institutions.
• - Proven track record of developing and implementing successful digital wealth management initiatives.
• - Self-motivated, result oriented, meticulous and able to work under pressure.
• - Keen interest in new digital technologies and trends such as AI tools.
• - Capable of working independently as well as being a team player.
• - Proficiency in English and Chinese (both Cantonese and Putonghua).

Applicants who are not contacted within 8 weeks may consider their applications unsuccessful and their personal data will be retained by the bank for a period up to two years.

All information provided by applicants will be used for recruitment purposes only and will be used strictly in accordance with the bank’s personal data policies, a copy of which will be provided upon request.

China Construction Bank (Asia) Corporation Limited (“CCB (Asia)”) is the comprehensive and integrated commercial banking platform of China Construction Bank Corporation (“CCB”) in Hong Kong. Currently, CCB (Asia) has 38 service outlets in Hong Kong and offers a wide array of banking products and services to customers, including personal banking services, commercial banking services, corporate banking services, private banking services, treasury business and cross-border financial services, etc.

We’re inviting high caliber professionals to share our vision and mark our success together.

China Construction Bank (Asia) Corporation Limited (“CCB (Asia)”) is the comprehensive and integrated commercial banking platform of China Construction Bank Corporation (“CCB”) in Hong Kong. Currently, CCB (Asia) has 38 service outlets in Hong Kong and offers a wide array of banking products and services to customers, including personal banking services, commercial banking services, corporate banking services, private banking services, treasury business and cross-border financial services, etc.

We’re inviting high caliber professionals to share our vision and mark our success together.