Merchandiser, Ecommerce Buying

Lululemon Athletica Inc.; Hong Kong; Presencial; HKD 350.000 - 520.000; Tempo integral

Benefícios oferecidos por esta vaga

Base pay and bonus program

Paid time off

Employee discounts

Fitness/yoga classes

Parenthood top-up

Personal and professional development

Resumo da vaga

Lululemon Athletica Inc. is seeking a data-driven E-commerce & Merchandising Operations specialist for the APAC digital platforms based in Hong Kong.

You will work with buying and ecommerce partners to optimize product frameworks, online experiences, and guest growth across regional markets. You will gather CRM insights, help drive an umbrella regional strategy, and collaborate with cross-functional teams to implement merchandising guidance and online initiatives that boost sales and guest

Qualificações

• Analytical and strategic thinking to drive insights from CRM and data.
• Excellent written and verbal communication for cross-functional partners.
• Strong interpersonal skills and ability to work with cross-functional teams.
• Proficiency in MS Office and BI tools; quick to learn new systems.
• Entrepreneurial mindset with focus on guest experience and growth.

Responsabilidades

• Gather and analyze CRM data to influence regional strategy and drive online sales.
• Support regional strategy by reviewing digital platform sales and applying market knowledge.
• Provide actionable feedback to Buying and cross-functional partners for digital channels.
• Assist in building an ecommerce assortment framework for online targets and options.
• Collaborate with cross-functional teams to roll out online initiatives and merchandising guidance.
• Support DBE and Marketplace teams with product guidance and storytelling moments.

Conhecimentos

Analytical thinking

Communication

Interpersonal skills

Problem solving

MS Office proficiency

Formação

Tertiary qualification in business/commerce or related field

Ferramentas

Excel

Power BI

PowerPoint

Descrição da vaga

Business Unit: Store Support Centre (SSC)

Time Type: Full-time

Description & Requirements

who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

about this team

Reporting to the Manager, E-commerce & Merchandise Operations you will support in leading the execution of a product framework that will contribute to the strategy for our APAC digital platforms. Working with the buying team and Ecom partners you will contribute to creating a seamless and immersive online experience for the guest and sales growth for the channel. You will also support in identifying and driving the optimization of product efficiencies as well as the enhancement of process for the product team in relation to product for the ecommerce channel.

core responsibilities

• You proactively gather, analyze and drive insight from CRM and data insights that will support and influence future strategy as well as in the moment drive sales opportunities on the digital channels.
• Review and identify sales of digital platforms and combine with your own market knowledge to support in establishing a regional strategy that delivers upon our business priorities and guest commitments.
• Provide the Buying team with measurable and actionable feedback that supports our digital channels and enroll key cross functional partners.
• Support the buying team with an assortment framework for Ecom option targets and Ecom only options to further drive growth on our market platforms
• Working with cross functional partners to bring department strategies to life online through enrolment and merchandising guidance.
• Support the DBE and Market Place teams through product guidance for online initiatives and storytelling moments.

qualifications

• Tertiary qualification preferably in business, commerce, fashion merchandising, or related field
• Strong understanding of merchandising operations & process
• Ability to identify and communicate business insights to cross functional partners andmanagement
• Excellent interpersonal, written, and verbal communication skills
• Analytical, problem-solving & critical thinking skills, with a demonstrated confidence in creating new solutions to new problems.
• Skilled knowledge of analytical tools and BI reporting (i.e. Excel, Power-BI, PowerPoint), quick to learn new systems/applications
• Entrepreneurship – an ability to make decisions and take calculated risks.
• Focus on creating an extraordinary guest experience, organizational and time management skills.
• Strong knowledge of MS Office (Word, Excel and Outlook)
• Self-awareness, with a desire for constant self-improvement (goal-oriented)

must haves

• Acknowledges the presence of choice in every moment and takes personal responsibility for their life.
• Possesses an entrepreneurial spirit and continuously innovates to achieve great results.
• Communicates with honesty and kindness, and creates the space for others to do the same.
• Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Fosters connection by putting people first and building trusting relationships.
• Integrates fun and joy as a way of being and working, aka doesn’t take themselves too seriously.

additional notes

Authorization to work in Hong Kong SAR is required for this role.

beyond the paycheck (benefits & perks)

At lululemon, we care for and invest in the whole person – body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team-based bonus program, we also offer paid time off, generous employee discounts, fitness/yoga classes, parenthood top up program and personal and professional development programs.

Note: availability of these benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these benefits and perks in whole or in part at any time without advance notice.

work arrangement

In-person collaboration and/or office-based work is necessary or important for the role. Work is mainly performed onsite, 4-5 days per week depending on role requirements.

learn more about what it's like working for lululemon in our Asia-Pacific markets:

Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that Lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.

lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us at [e-mail] . In your email, please include the position title, the location of the position and the nature of your request.

The use of AI tools, including but not limited to ChatGPT, Microsoft Copilot, Gemini, DeepSeek, or any other AI-assisted software, is strictly prohibited during the interview process. This includes, AI-generated responses, content creation, or any form of automated assistance in live interviews, case studies, technical assessments, or written submissions.

At lululemon, we are committed to privacy, integrity, transparency, and ethical hiring practices. Our commitment to responsible AI ensures that proprietary information is protected and that all hiring decisions are based on an individual’s own skills, judgment, and expertise without AI assistance. Any use of AI during the interview process will result in immediate disqualification. lululemon reserves the right to use AI detection tools to verify the authenticity of candidate responses.