Merchandiser, Ecommerce Buying

Lululemon; Hong Kong; On-site; HKD 400,000 - 700,000; Full time

Benefits offered by this job

Paid time off

Generous employee discounts

Fitness/yoga classes

Parenthood top up program

Personal and professional development

Job summary

lululemon in Hong Kong seeks an experienced e-commerce merchandising professional to lead the execution of a regional product framework for APAC online platforms. You will work with the buying and e-commerce teams to craft a seamless guest journey and growth across digital channels.

You will gather CRM and data insights, drive regional strategy, and provide measurable feedback to cross-functional partners while supporting assortment planning and online initiatives.

Qualifications

• Tertiary qualification preferably in business, commerce, fashion merchandising, or related field.
• Strong understanding of merchandising operations & process.
• Ability to identify and communicate business insights to cross functional partners and management.
• Excellent interpersonal, written, and verbal communication skills.
• Analytical, problem-solving & critical thinking skills with a demonstrated ability to create new solutions.
• Skilled knowledge of analytical tools and BI reporting (Excel, Power BI, PowerPoint); quick to learn new systems.
• Entrepreneurial mindset with willingness to take calculated risks.
• Focus on delivering an exceptional guest experience and strong organizational skills.
• Proficient in MS Office (Word, Excel, Outlook).
• Self-aware with a drive for continuous improvement.

Responsibilities

• Proactively gather, analyze and derive insights from CRM and data to influence strategy and drive current sales opportunities on digital channels.
• Review digital platform performance and help establish a regional APAC strategy aligned with business priorities and guest commitments.
• Provide the Buying team with measurable, actionable feedback for digital channels and engage cross-functional partners.
• Support the buying team with an assortment framework for Ecom target options and Ecom-only options to grow on market platforms.
• Collaborate with cross-functional partners to translate department strategies into online execution through enrolment and merchandising guidance.
• Support DBE and Market Place teams with product guidance for online initiatives and storytelling moments.

Job description

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

about this team

Reporting to the Manager, E-commerce & Merchandise Operations you will support in leading the execution of a product framework that will contribute to the strategy for our APAC digital platforms. Working with the buying team and Ecom partners you will contribute to creating a seamless and immersive online experience for the guest and sales growth for the channel. You will also support in identifying and driving the optimization of product efficiencies as well as the enhancement of process for the product team in relation to product for the ecommerce channel.

core responsibilities

• You proactively gather, analyze and drive insight from CRM and data insights that will support and influence future strategy as well as in the moment drive sales opportunities on the digital channels.
• Review and identify sales of digital platforms and combine with your own market knowledge to support in establishing a regional strategy that delivers upon our business priorities and guest commitments.
• Provide the Buying team with measurable and actionable feedback that supports our digital channels and enroll key cross functional partners.
• Support the buying team with an assortment framework for Ecom option targets and Ecom only options to further drive growth on our market platforms
• Working with cross functional partners to bring department strategies to life online through enrolment and merchandising guidance.
• Support the DBE and Market Place teams through product guidance for online initiatives and storytelling moments.

qualifications

• Tertiary qualification preferably in business, commerce, fashion merchandising, or related field
• Strong understanding of merchandising operations & process
• Ability to identify and communicate business insights to cross functional partners andmanagement
• Excellent interpersonal, written, and verbal communication skills
• Analytical, problem-solving & critical thinking skills, with a demonstrated confidence in creating new solutions to new problems.
• Skilled knowledge of analytical tools and BI reporting (i.e. Excel, Power-BI, PowerPoint), quick to learn new systems/applications
• Entrepreneurship – an ability to make decisions and take calculated risks.
• Focus on creating an extraordinary guest experience, organizational and time management skills.
• Strong knowledge of MS Office (Word, Excel and Outlook)
• Self-awareness, with a desire for constant self-improvement (goal-oriented)

must haves

• Acknowledges the presence of choice in every moment and takes personal responsibility for their life.
• Possesses an entrepreneurial spirit and continuously innovates to achieve great results.
• Communicates with honesty and kindness, and creates the space for others to do the same.
• Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Fosters connection by putting people first and building trusting relationships.
• Integrates fun and joy as a way of being and working, aka doesn’t take themselves too seriously.

additional notes

Authorization to work in Hong Kong SAR is required for this role.beyond the paycheck (benefits & perks)

At lululemon, we care for and invest in the whole person – body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team-based bonus program, we also offer paid time off, generous employee discounts, fitness/yoga classes, parenthood top up program and personal and professional development programs.

Note: availability of these benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these benefits and perks in whole or in part at any time without advance notice.

work arrangementIn-person collaboration and/or office-based work is necessary or important for the role. Work is mainly performed onsite, 4-5 days per week depending on role requirements.

learn more about what it's like working for lululemon in our Asia-Pacific markets:

#LI-GT1 #LI-Onsite

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lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.