Marketing Specialist – Cathay Holidays

Cathay Pacific; Hong Kong; On-site; HKD 420,000 - 560,000; Full time

Job summary

Cathay Pacific Group is seeking a Marketing Specialist for Cathay Holidays to help execute and coordinate integrated marketing programmes. You will support campaign delivery across channels, asset coordination, and customer communications, primarily for the Hong Kong market, with collaboration across regional teams.

You will work with Marketing Lead and other teams to ensure on-brand materials, accurate reporting and efficient use of marketing budgets, including AI-assisted tools to enhance

Qualifications

• A university degree in Marketing, Communications, Business Administration or another related discipline
• Minimum 3 years of relevant experience in marketing, communications, campaign operations or project coordination
• Experience supporting integrated campaigns, customer communications, digital marketing or website traffic-generation activity
• Good understanding of paid, owned and earned channels, campaign delivery processes and customer journey principles
• Experience coordinating with agencies, external partners, regional teams or multiple stakeholder groups is advantageous
• Strong organisational and project-coordination skills
• Excellent written and verbal communication; English fluent; Cantonese/Mandarin preferred

Responsibilities

• Support the execution of Cathay Holidays marketing campaigns across paid, owned and earned channels
• Coordinate campaign assets, website content, marketing communications and deployment requirements with internal teams and agencies
• Coordinate development and delivery of customer communications and promotional campaigns across channels
• Ensure consistent messaging and governance with internal teams and partners
• Support use of Cathay's customer base and owned channels for targeted activities
• Monitor campaign performance and provide insights to improve relevance and efficiency
• Coordinate regional marketing support, toolkits, budgets, reporting and updates
• Support partnership marketing with tourism boards, hotels and other external partners
• Maintain campaign reporting dashboards and performance trackers for decision-making
• Manage budgets, forecasting, approvals and invoicing while leveraging AI/automation tools

Skills

Campaign coordination

Content management

Budget tracking

Analytics & reporting

Stakeholder management

English fluency

Education

Bachelor's degree in Marketing/ Communications/ Business

Tools

Campaign management tools

Analytics tools

Job description

Role Introduction

Reports to: Marketing Lead – Cathay Holidays

Join Cathay as a Marketing Specialist – Cathay Holidays to support the execution and coordination of Cathay Holidays marketing activities, helping to deliver integrated marketing programmes that drive demand, revenue, bookings, customer acquisition and conversion.

As the Marketing Specialist, you will be supporting the effective use of Cathay Holidays communications and marketing investment by coordinating broader travel, destination and Cathay Pacific marketing activities alongside dedicated Cathay Holidays campaigns where focused support is required. You will primarily support the Hong Kong market while coordinating selected campaign materials, budgets and reporting requirements with regional teams.

Working closely with the Marketing Lead – Cathay Holidays, MRM, Digital, other relevant teams, agencies and external partners, you will support end-to-end campaign delivery across multiple channels, including content and website management, stakeholder and agency coordination, and campaign performance reporting. You will help maximise customer engagement, optimise marketing investment, and enable clear measurement of marketing return on investment.

Key Responsibilities

• Support the execution of Cathay Holidays marketing campaigns and promotional activities across paid, owned and earned channels, including campaign planning, scheduling, approvals and launch readiness
• Coordinate campaign assets, website content, marketing communications and deployment requirements with internal teams and agencies, ensuring all customer-facing materials are accurate, on brand and delivered on time
• Coordinate the development and delivery of customer communications, destination content, promotional campaigns and marketing assets across relevant channels to drive awareness, consideration and conversion
• Partner with MRM, Campaign Content Marketing, Digital and channel teams to ensure consistent messaging, effective customer journeys and strong content governance, including asset management, approvals and version control
• Support the effective use of Cathay's customer base, first-party audiences and owned channels through targeted marketing activities and cross-promotional opportunities
• Monitor campaign, channel and website performance, providing insights and recommendations to improve customer relevance, campaign effectiveness and operational efficiency
• Coordinate regional marketing support, including campaign toolkits, creative assets, budgets, reporting requirements and performance updates, while gathering market feedback and supporting regional activation plans
• Support partnership marketing initiatives by coordinating campaign deliverables, creative assets, approvals, reporting and stakeholder communications with tourism boards, hotels, attractions and other external partners
• Maintain campaign reporting, dashboards and performance trackers, preparing insights and recommendations to support campaign optimisation and business decision-making
• Manage campaign budgets and operational processes, including forecasting, purchase requests, invoice tracking and stakeholder coordination, while leveraging approved AI and automation tools to improve marketing effectiveness and efficiency

Requirements

• A university degree in Marketing, Communications, Business Administration or another related discipline
• Minimum 3 years of relevant experience in marketing, communications, campaign operations or project coordination, with agency experience an advantage
• Practical experience supporting integrated campaigns, customer communications, digital marketing or website traffic-generation activity
• Good understanding of paid, owned and earned channels, campaign delivery processes and customer journey principles
• Experience coordinating with agencies, external partners, regional teams or multiple stakeholder groups is advantageous
• Strong organisational and project-coordination skills
• Good analytical capability and confidence working with campaign reporting, website traffic data, performance trackers and budget records
• Strong written and verbal communication skills and a collaborative, proactive approach
• Full professional fluency in written and spoken English is required; proficiency in Chinese, including Cantonese and/or Mandarin, is strongly preferred

Equal Opportunity

Cathay Pacific is committed to fostering an environment that values Diversity, Equity, Inclusion and Belonging. As an equal opportunity employer, we are committed to attracting and hiring qualified individuals from diverse backgrounds, experiences and abilities. We strive to create a respectful, inclusive workplace free from discrimination, harassment and bullying.

Privacy

Personal data provided by job applicants will be used strictly in accordance with our Applicant Personal Information Collection Statement and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. We keep records of your data for no longer than is necessary for the purpose for which we obtained them and any other permitted linked purposes. If your application is unsuccessful, we will keep your details on file for as long as is necessary to process your application or for the purposes of further job opportunities if you agree to such longer periods.