Manager (Youth Development Service) (Ref No: YDS2026-021)

Hong Kong Red Cross; Hong Kong; On-site; HKD 420,000 - 660,000; Full time

Benefits offered by this job

Generous annual leave

Marriage leave

Caring leave

Volunteer leave

Medical and dental benefits (including

Employer MPF voluntary contribution

Discretionary incentive payment

Job summary

Hong Kong Red Cross invites a senior leader to steer Youth Development Service, translating strategy into action, and coaching a team of volunteer leaders to deliver impactful youth programs. The role covers development of service plans and training, with close work alongside the Senior Manager/Head to fulfill the organization’s humanitarian mission.

A minimum of five years in youth and volunteer service development is required, with two years in management.

Qualifications

• Bachelor’s degree in a relevant discipline; RS W qualification preferred

Responsibilities

• Formulate the strategic direction and plan in youth development
• Lead and coach a team of volunteer leaders to formulate service plans
• Organize and monitor daily operations and activities
• Develop humanitarian education programs for youth
• Develop relationships with external stakeholders for collaboration
• Lead development, execution and enhancement on youth services with team colleagues and volunteers

Skills

Strategic thinking

People management

Leadership

Stakeholder communication

Bilingual communication (English/中文)

Education

Bachelor’s degree in a relevant discipline

Registered Social Worker (RSW) preferred

Job description

• Formulate the strategic direction and plan in youth development
• Lead and coach a team of volunteer leaders to formulate service plans
• 5 years’ experience in youth and volunteer service development, RSW preferred

Job Purpose

The core purpose of this role is to provide leadership for Red Cross youth in Youth Development Service. S/he works closely with the Senior Manager/Head of Youth Development Service to lead development and execution of Red Cross youth team to support the HKRC in delivering its humanitarian services to fulfill its vision and mission. S/he will ensure effective implementation of the strategies and drive implementation and action to engage the new generation to participate in the Red Cross movement, so as to expand the extent to cultivate the Red Cross humanitarian value and nurture to be the leaders of Red Cross movement.

Key Responsibilities

• Formulate the strategic direction and plan in youth development by providing situational analysis and proposing recommendations at division level, in line with the corporate strategic direction, together with the Senior Manager/Head of Youth Development Service
• Lead the development, execution and enhancement on youth services with team colleagues and volunteers
• Lead and coach a team of volunteer leaders to formulate service plans and develop training plans for volunteers and young people which are in line with the goal of Youth Development Service
• Organize and monitor daily operations and activities in Divisional Headquarters or supervise and monitor the implementation of projects and activities for university students in Head Office
• Develop humanitarian education programs and activities to cultivate the Red Cross humanitarian knowledge and awareness to young people
• Develop relationships and network with external stakeholders, such as youth uniformed groups, schools and NGOs for collaboration and support in youth services

Requirements

• Bachelor’s degree in a relevant discipline, preferably in Social Work; Registered Social Worker (RSW) qualification is preferred
• Minimum 5 years’ postgraduate and relevant working experience, including at least 2 years of managerial experience
• Strategic minded with vision, strong people management, interpersonal and leadership skills
• Good communication skills with stakeholders and community partners
• Good command of both written and oral English and Chinese/ Cantonese/ Putonghua
• Candidates with less experience will be considered for Deputy Manager (Youth Development Service)

Fringe Benefits

Fringe benefits including generous annual leave, marriage leave, caring leave, volunteer leave, medical and dental benefits (including dependents), Employer MPF voluntary contribution, and a discretionary incentive payment (where applicable) will be offered to the right candidates.

Working Location

Head Office (West Kowloon) / Divisional Headquarter

Contract Period

2 years (Renewable)

Review of applications will start as soon as possible and continue until 22 November 2026, or until the post is filled, whichever is earlier.

Successful candidate is required to conduct the Sexual Conviction Record Check (SCRC) if it deems necessary according to the job responsibilities. Personal data provided by job applicants will be used strictly in accordance with Agency’s data protection policy for recruitment purposes only. Applicants not contacted within 4 weeks may consider their applications unsuccessful and all related information will be kept on our files up to a period of 6 months.