Assistant Manager (First Aid Service)

香港紅十字會; Hong Kong; On-site; HKD 360,000 - 480,000; Full time

Benefits offered by this job

generous annual leave

marriage leave

caring leave

volunteer leave

medical and dental benefits (including

dependents)

Employer MPF voluntary contribution

discretionary incentive payment (where

applicable)

Job summary

香港紅十字會尋找助理經理（急救服務），協助副經理規劃及推動急救服務的發展與運作，涵蓋義工發展及FARU的管理，確保服務質量。

職位需於活動/地區緊急情況下擔任現場操作負責人，與內外部相關人員協調，並在假日或非辦公時間回應緊急需求。應徵者需具大學學位、2年相關經驗及第一救護培訓師資格（如具備更佳），並精通辦公軟件與中英文。香港紅十字會提供慷慨的年假、病假及福利。取錄程序將於近月展開，截止日期為2026年11月29日。

Qualifications

• University degree in any discipline; preferred in Social Science, Public Health or Public Administration.
• Minimum 2 years relevant humanitarian/social service experience.
• Volunteer experience in humanitarian response is an asset.
• Strong communication and presentation skills, mature, proactive and able to work independently and under pressure.
• Qualified as First Aid Trainer with valid first aid certification preferred.
• Able to work on holidays or non-office hours according to emergency needs.
• Proficient in PC knowledge including Microsoft Office.
• Fluent in English and Chinese (Cantonese/Putonghua).

Responsibilities

• Assist Deputy Manager in planning and executing the development and operation of First Aid Service, including volunteer development and FARU management.
• Act as operation in-charge for designated events and local emergency operations.
• Ensure team delivers quality service based on humanitarian needs and FARU protocols.
• Assist in volunteer management including recruitment, training and retention.
• Represent HKRC to organize and participate in regular drills and trainings.
• Coordinate with internal and external stakeholders for projects and operations.
• Perform emergency first aid operations duty including on-call coverage when needed.

Skills

Communication skills

Presentation skills

Independent work

Work under pressure

First Aid Trainer

First Aid Certification

MS Office

Bilingual EN/CN

Education

University degree

Public Health / Social Science / Public Administration background

Tools

Microsoft Office

Job description

香港紅十字會

地址：九龍西九龍海庭道19號，香港紅十字會總部

電郵：[e-mail]

網址：http://www.redcross.org.hk

(抱歉, 只提供英文版本)

Assistant Manager (First Aid Service)

Job Purpose:

This position assists the Deputy Manager (First Aid Service) to plan and execute the development and operation related to Hong Kong Red Cross’s First Aid Service (FAS); including volunteer development and management of theFirst Aid Response Unit (FARU) and to maintain its quality service delivery.

Key Responsibilities:

• Assist Deputy Manager (FAS) in preparing prehospital and emergency caredevelopment plan’s implementation strategy and annual plans, as well as proposal and report writing and coordinating the team members and volunteers, in event first aid, local emergency assessment, operation planning and execution
• Act as operation in-charge for designated events/ local emergency operations according to Agency’s emergency response mechanism
• Ensure the team members and volunteers provide quality service based on humanitarian needs and the FARU protocols
• Assist Deputy Manager (FAS) in volunteer management, including recruitment and retention,organizing trainings and sharing sessions for FARU to strengthen the FAS response mechanism and volunteer preparedness capacity
• Represent HKRC to organize and participate in regular local drills and/or trainings
• Coordination with relevant internal and external stakeholders for projects and/or operations
• Performemergency first aid operations duty for urgent enquiries and emergency call out, including act as Duty Staff in absence of Deputy Manager (FAS) / Manager (FAS); during holidays, non-office hoursor extreme weather, if deems necessary

Requirements:

• University Degree holder in any discipline, preferably in Social Science, Public Health or Public Administration
• Minimum 2 years relevant working experience in humanitarian or social service sectorli>
• Experience in working as a volunteer in humanitarian response is a definite asset
• Strong communication and presentation skills, mature, proactive and able to work independently and under pressure
• Qualified as First Aid Trainer of Hong Kong Red Cross, or any recognized professional organization, and holder of valid first aid certification is preferred
• Require to work on holidays or non-office hour according to emergency operation needs
• Proficient in PC knowledge (including Microsoft Office)
• Proficient in both written and spoken English and Chinese (including Putonghua)

Contract period: 2 years (Renewable)

Fringe Benefits:

• generous annual leave
• marriage leave
• caring leave
• volunteer leave
• medical and dental benefits (including dependents)
• Employer MPF voluntary contribution
• and a discretionary incentive payment (where applicable) will be offered to the right candidates

Review of applications will start as soon as possible and continue until 29 November 2026, or until the post is filled, whichever is earlier.

Personal data provided by job applicants will be used strictly in accordance with Agency’s data protection policy for recruitment purposes only. Applicants not contacted within 4 weeks may consider their applications unsuccessful and all related information will be kept on our files up to a period of 6 months.