Manager, Travel

Chubb; Hong Kong; On-site; HKD 900,000 - 1,400,000; Full time

Job summary

Chubb in Hong Kong is seeking a Manager to drive business initiatives, product solutions, and technology development projects while leading marketing campaigns and coordinating with internal and external partners.

The role emphasizes strong commercial acumen, cross-functional collaboration, and translating partner needs into actionable business and product outcomes. English and Chinese communication are essential.

Qualifications

• University graduate with experience in product management, sales development, marketing & account management, touching analytics, data processing.
• General insurance related experience and knowledge of the insurance environment across Hong Kong is a plus
• Knowledge in the areas of insurance products, insurance distribution and insurance technology trends and platforms is a plus
• Qualified IIQE paper 1 and 2 is a plus
• Exceptional analytical and quantitative problem-solving skills
• Strong ability to communicate complex ideas effectively – both verbally and in writing – in English and Chinese
• Ability to prioritize work and meet deadlines with can-do attitude
• Demonstrated ability to lead and oversight delivery programs within the business

Responsibilities

• Develop and manage strategic partnerships to support business growth
• Work closely with the distribution team to align partner needs with product strategy, roadmap, and enhancements
• Drive account management activities, including relationship management, product development, technology solution development, performance tracking, and issue resolution
• Identify new business opportunities within existing and prospective partner accounts
• Lead commercial discussions, negotiate agreement terms, and support contract execution
• Monitor partner performance, analyze business results, and recommend actions using a data-driven approach to optimize outcomes
• Collaborate closely with internal teams across Claims, Operations, Marketing, Digital Solutions, and Finance for new product/channel launches and ongoing business development
• Prepare business reviews, partnership reports, and management updates
• Lead the application of AI in product development and business innovation

Job description

Role Summary

The Manager will drive business initiatives, product solutions, and technology development projects, while leading marketing campaigns and managing day-to-day coordination with internal and external partners. This role requires strong commercial acumen, cross-functional collaboration, and the ability to turn partner needs into actionable business and product outcomes.

Key Responsibilities

• Develop and manage strategic partnerships to support business growth
• Work closely with the distribution team to align partner needs with product strategy, roadmap, and enhancements
• Drive account management activities, including relationship management, product development, technology solution development, performance tracking, and issue resolution
• Identify new business opportunities within existing and prospective partner accounts
• Lead commercial discussions, negotiate agreement terms, and support contract execution
• Monitor partner performance, analyze business results, and recommend actions using a data-driven approach to optimize outcomes
• Collaborate closely with internal teams across Claims, Operations, Marketing, Digital Solutions, and Finance for new product/channel launches and ongoing business development
• Prepare business reviews, partnership reports, and management updates
• Lead the application of AI in product development and business innovation

• University graduate with experience in product management, sales development, marketing & account management, touching analytics, data processing.
• General insurance related experience and knowledge of the insurance environment across the Hong Kong is a plus
• Knowledge in the areas of insurance products, insurance distribution and insurance technology trends and platforms is a plus
• Qualified IIQE paper 1 and 2 is a plus
• Exceptional analytical and quantitative problem-solving skills
• Strong ability to communicate complex ideas effectively – both verbally and in writing – in English and Chinese
• Ability to prioritize work and meet deadlines with can-do attitude
• Demonstrated ability to lead and oversight delivery programs within the business