Manager, Travel

Chubb Insurance Hong Kong Limited; Hong Kong; On-site; HKD 540,000 - 900,000; Full time

Job summary

Chubb Life in Hong Kong seeks a Manager to drive business initiatives, partnerships, and technology development, while guiding marketing campaigns and coordinating with internal and external partners.

The role requires cross-functional collaboration, strong commercial acumen, and the ability to translate partner needs into actionable product outcomes. You will collaborate with Claims, Operations, Marketing, Digital Solutions, and Finance on launches and ongoing development.

Qualifications

• University graduate with experience in product management, sales development, marketing & account management, analytics.
• Knowledge of the Hong Kong insurance environment is a plus.
• IIQE Paper 1 and 2 is a plus.
• Strong analytical and quantitative problem-solving skills.
• Fluent English and Chinese communication.

Responsibilities

• Develop and manage strategic partnerships to support business growth.
• Work closely with the distribution team to align partner needs with product strategy, roadmap, and enhancements.
• Drive account management activities, including relationship management, product development, technology solution development, performance tracking, and issue resolution.
• Identify new business opportunities within existing and prospective partner accounts.
• Lead commercial discussions, negotiate agreement terms, and support contract execution.
• Monitor partner performance, analyze business results, and recommend actions using a data-driven approach to optimize outcomes.
• Collaborate closely with internal teams across Claims, Operations, Marketing, Digital Solutions, and Finance for new product/channel launches and ongoing business development.
• Prepare business reviews, partnership reports, and management updates.
• Lead the application of AI in product development and business innovation.

Skills

Product management

Sales development

Marketing & account management

Analytics

Data processing

Education

Bachelor's degree or equivalent

Job description

The Manager will drive business initiatives, product solutions, and technology development projects, while leading marketing campaigns and managing day-to-day coordination with internal and external partners. This role requires strong commercial acumen, cross-functional collaboration, and the ability to turn partner needs into actionable business and product outcomes.

Key responsibilities

• Develop and manage strategic partnerships to support business growth
• Work closely with the distribution team to align partner needs with product strategy, roadmap, and enhancements
• Drive account management activities, including relationship management, product development, technology solution development, performance tracking, and issue resolution
• Identify new business opportunities within existing and prospective partner accounts
• Lead commercial discussions, negotiate agreement terms, and support contract execution
• Monitor partner performance, analyze business results, and recommend actions using a data-driven approach to optimize outcomes
• Collaborate closely with internal teams across Claims, Operations, Marketing, Digital Solutions, and Finance for new product/channel launches and ongoing business development
• Prepare business reviews, partnership reports, and management updates
• Lead the application of AI in product development and business innovation

Qualifications

• University graduate with experience in product management, sales development, marketing & account management, touching analytics, data processing
• General insurance related experience and knowledge of the insurance environment across Hong Kong is a plus
• Knowledge in the areas of insurance products, insurance distribution and insurance technology trends and platforms is a plus
• Qualified IIQE paper 1 and 2 is a plus
• Exceptional analytical and quantitative problem-solving skills
• Strong ability to communicate complex ideas effectively - both verbally and in writing - in English and Chinese
• Ability to prioritize work and meet deadlines with can-do attitude
• Demonstrated ability to lead and oversight delivery programs within the business

Chubb Life is the international life insurance division of Chubb. Primarily focused on Asia, Chubb Life provides protection and savings-oriented life insurance products to individuals and groups. Chubb Life serves the needs of consumers through a variety of distribution channels, including primarily captive agents, but also through banks, retailers, brokers, independent agents and direct marketing. Chubb Life operates in Hong Kong SAR, Indonesia, Korea, New Zealand, Taiwan, Thailand, Vietnam, and Latin America. In mainland China, we participate in a joint venture with majority ownership of Huatai Life.