Manager, Product Integrity

Arcteryx.Com; Hong Kong; On-site; HKD 420,000 - 640,000; Full time

Job summary

Arc’teryx is seeking a Manager – Product Integrity based in Hong Kong to safeguard quality across our global supply chain. You will lead a regional team of Technical Specialists, partner with vendors and factories, and oversee quality standards from concept through bulk production.

You will drive construction quality, implement CTQ standards, and ensure products meet durability and performance expectations for outdoor gear and apparel.

Qualifications

• Diploma or degree in quality, engineering, manufacturing, or textiles.
• 10+ years in apparel/textile manufacturing with 3–5+ years leading technical or quality teams.
• Strong knowledge of garment construction, textiles, materials, and manufacturing processes.
• Understanding of the product lifecycle from concept to commercialization.
• Excellent organizational skills with high attention to detail.
• Strong leadership and decision-making abilities.
• Fluent in English with strong communication skills.
• Willingness to travel throughout Asia and internationally.

Responsibilities

• Lead, coach, and support a Hong Kong-based team of Technical Specialists.
• Manage daily operations, mentor staff, and guide career development.
• Build a high-performing team to support Arc’teryx’s scale and growth.
• Support vendor onboarding, audits, and training with QA Manager & Sourcing.
• Collaborate with factories to establish and maintain construction and quality standards.
• Perform risk assessments and approve high-risk models for bulk production readiness.
• Participate in the I2C product creation calendar (design initiations, prototype reviews).
• Review tech packs, DFMs, and prototypes for feasibility and quality.
• Define CTQ standards and oversee pilot runs and TOP evaluations.
• Provide technical expertise, root cause analysis, and corrective actions.
• Partner with Materials Quality during prototyping and commercialization.
• Review FG testing reports and ensure compliance with Arc’teryx standards.
• Maintain and update the Quality General Manufacturing Manual annually.
• Define and track KPIs, scorecards, and dashboards to measure vendor performance.
• Identify opportunities for continuous improvement in processes and workflows.

Skills

Leadership

Communication

Problem solving

Travel readiness

Education

Quality/Engineering/Textiles degree

Job description

Overview

Department: Quality & Compliance, Supply Chain

Reports to: Senior Manager, Product Integrity

Location: Hong Kong

As the Manager – Product Integrity, you safeguard the performance and integrity of Arc’teryx apparel and equipment by establishing, maintaining, and scaling world-class product quality standards across our global supply chain. Based in Hong Kong, you will lead a regional team of Technical Specialists, partner with vendors and factories, and oversee quality assurance strategies from concept through bulk production—ensuring every Arc’teryx product exceeds expectations for durability, consistency, and performance outdoors.

Meet Your Future Team

The Product Integrity team is responsible for validating the construction, durability, and quality of all Arc’teryx products. We collaborate closely with Design, Development, and manufacturing partners worldwide to raise the bar in how we define, measure, and deliver premium quality—from the first prototype to the final product.

Responsibilities

• Leading, coaching, and supporting a team of Hong Kong based Technical Specialists
• Managing daily operations, providing mentorship, and guiding career development
• Building a high-performing team of leaders capable of supporting Arc’teryx’s scale and growth
• Supporting vendor onboarding, audits, and training in partnership with QA Manager & Sourcing
• Collaborating with factories to establish and maintain Arc’teryx construction and quality standards
• Performing risk assessments and approve high-risk models for bulk production readiness
• Participating in the I2C product creation calendar (design initiations, prototype reviews, etc.)
• Reviewing tech packs, design-for-manufacturing (DFM), and prototypes for feasibility and quality
• Defining Critical-to-Quality (CTQ) standards, overseeing pilot run and top-of-production (TOP) evaluations
• Providing technical expertise, root cause analysis, and solutions for quality issues
• Partnering with the Materials Quality team during prototyping and commercialization phases
• Reviewing finished goods (FG) testing reports and ensure compliance with Arc’teryx standards
• Maintaining and updating the Quality General Manufacturing Manual annually
• Defining and tracking KPIs, scorecards, and dashboards to measure vendor qualifications and performance
• Identifying opportunities for continuous improvement in processes, workflows, and quality systems

Qualifications

• You have a Diploma or Degree in Quality, Engineering, Manufacturing, or Textiles
• You bring 10+ years’ experience in apparel or textile manufacturing, with 3-5+ years’ experience managing and developing technical or quality teams
• You have strong knowledge of garment construction, textiles, materials, and manufacturing processes; outdoor technical garment construction experience is an asset
• You have a deep understanding of the product lifecycle, from concept through commercialization
• You possess excellent organizational skills, with high attention to detail and accuracy
• You bring strong leadership and decision-making skills
• You are a strong problem solver, with a creative and collaborative approach to solving challenging problems
• You are fluent in English and have strong communication skills
• You have the ability to travel throughout Asia and internationally, as required
• You are adaptable, proactive, and collaborative, with a passion for continuous improvement

Equal Opportunity

Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.

Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.

All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.

Values

Leave it Better – We believe that the mountains transform us, that how we adventure matters, and that there’s always a better way. Join us in creating positive change in ourselves, our communities, and the world.

Live it. Get out there - the mountains make us better

Disruptive evolution. In pursuit of better. Always.

Commit. We set bold objectives and see them through.