Manager, Material Quality (Hong Kong)

Arcteryx.Com; Hong Kong; On-site; HKD 900,000 - 1,500,000; Full time

Job summary

ARC’TERYX in Hong Kong seeks a Manager of Material Quality responsible for safeguarding material quality across Tier 1 and Tier 2 partners in our global supply chain. Based in Hong Kong, you will oversee material quality protocols and engage raw material suppliers and garment factories to meet performance and durability standards.

You will lead the regional RMQ function, work with the Vancouver team for direction, and help shape Asia’s regional footprint while coordinating with global RMQ and

Qualifications

• Degree in textiles or related technical discipline or equivalent professional experience.
• 10+ years of experience in raw materials, textile manufacturing, and/or quality management.
• 3-5+ years’ experience managing and developing technical or quality teams.
• Strong knowledge of textile fibers, yarns, woven/knit constructions, finishing techniques, films/laminations, and dyeing processes.
• Proficiency in textile testing and standards (ASTM, AATCC, ISO, GB).
• Experience in supplier auditing, capability assessments, and onsite inspections.

Responsibilities

• Build a high-performing material quality function in the Hong Kong office.
• Conduct Tier 1 and Tier 2 site visits to audit adherence to material quality protocols.
• Manage lab qualification, onboarding, accreditation, and evaluations.
• Perform on-site inspections for high-risk materials and non-standard production.
• Deliver onboarding and training to T1/T2 vendor teams on Arc’teryx quality standards.
• Train and audit global QCs and T1/T2 inspectors for consistency across regions.
• Support global team with containment, root cause investigation, and corrective actions.
• Lead regional data collection and report findings to the global Material Quality team.

Skills

English fluency

Leadership

Education

Textile degree

Job description

Overview

Your Opportunity at ARC’TERYX: As the Manager of Material Quality at Hong Kong Office (HKO), you safeguard the quality and performance of the materials used in Arc’teryx apparel and gear across Tier 1 and Tier 2 partners in our global supply chain. Based in Hong Kong you will oversee and monitor implementation of Arc’teryx material quality protocols; support our global material quality strategy through proactive engagement with raw material suppliers and garment factories. Your work directly ensures that raw materials used in Arc’teryx products meet or exceed our highest expectations for performance, durability, and consistency.

Meet Your Future Team: This role is the first Material Quality position in Asia and represents the regional extension of the Vancouver Design Centre (DC) team. You will work closely with and take functional direction from the Senior Manager of Material Quality and the RMQ team based in Vancouver. You will play a key role in shaping our regional footprint, establishing new capabilities, and strengthening the connection between Asian suppliers and the global RMQ function.

Responsibilities

• Building a high-performing material quality function in Hong Kong office.
• Conduct regular Tier 1 (garment factory) and Tier 2 (material supplier) site visits to assess and audit adherence to material quality protocols, validate processes, and identify risks critical to quality.
• Manage T1/T2 or third-party lab qualification, onboarding, accreditation, and ongoing performance evaluations.
• Conduct on-site inspections for high-risk raw materials, escalated issues, or non-standard production scenarios at T1/T2.
• Deliver onboarding and training to T1/T2 vendor teams on Arc’teryx quality standards, protocols, testing procedures, and inspection requirements.
• Train and audit global QCs and T1/T2 inspectors to ensure aligned and consistent quality expectations and execution across regions.
• Support the global team in issue resolution for T1/T2 material problems, including containment, root cause investigation, and corrective action plans.
• Lead regional data collection, ensure completeness and accuracy, document findings clearly and report back to the global Material Quality team and cross-functional partners.

Qualifications

• You hold a degree in textiles or a related technical discipline or possess equivalent professional experience.
• You have 10+ years of experience in raw materials, textile manufacturing, and/or quality management, with 3-5+ years’ experience managing and developing technical or quality teams.
• You have strong working knowledge of textile fibers, yarns, woven and knit constructions, finishing techniques, films/laminations, and dyeing processes.
• You are proficient in textile testing and standards (ASTM, AATCC, ISO, GB), and can evaluate data for functional performance and conformance.
• You are experienced in supplier auditing, capability assessments, and performing onsite inspections.
• You bring strong leadership skills and able to manage multiple topics/projects with minimal supervision.
• You adapt quickly in dynamic manufacturing environments and make sound decisions under pressure.
• You are a strong problem solver, with a creative and collaborative approach to solving challenging problems.
• You are fluent in English and have strong communication skills.
• You have the ability to travel throughout Asia and internationally, as required.

Equal Opportunity

Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance. Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.