Manager, Beverage

Leadingnation; Hong Kong; On-site; HKD 420,000 - 720,000; Full time

Job summary

Leadingnation is seeking a senior beverage operations professional to plan and execute global beverage standards in collaboration with senior leadership. The role focuses on maintaining service excellence, supporting lounge, bar and retail beverage operations, and driving continuous improvements across the network.

The ideal candidate has 5+ years in beverage management, strong wine/spirits knowledge, and excellent training and collaboration skills.

Qualifications

• Minimum 5 years' experience at management level in beverage operations.
• Diploma or above in hospitality or business administration.
• Experience in fine dining is an advantage.
• Strong knowledge in wine, spirits and cocktails; professional qualifications are a plus.
• Proactive, enthusiastic and with strong sense of responsibility.
• Good command of English; ability to speak Mandarin/Cantonese.

Responsibilities

• Plan and execute global beverage operational standards.
• Support lounge, bar and retail beverage operations.
• Create and monitor beverage performance across the network.
• Provide beverage updates to top management.
• Set up IT systems for bar sales and maintain beverage manuals.
• Work with procurement on equipment and service providers.
• Participate in bar designs and pre-opening beverage design.

Skills

Beverage management

Team leadership

Training skills

English and Mandarin/Cantonese

Education

Hospitality Diploma

Job description

Come Join Our Family Today!

Together, We Make Travel Better!

The role is responsible for planning and executing the global beverage operational standard working in conjunction with the Senior Manager Beverage and Global Director of F&B and Global Beverage leader. The candidate will be accountable for delivering, maintaining and monitoring the high level of service standard. He/she needs to participate in pre-opening beverage design, menu concept and service flow, along with creating innovative and technologically enhanced methods of increasing productivity and service improvements.

What you’ll be doing:

• Support the develop global beverage matrix
• Support the lounge, bar and retail beverage operations
• Create and monitor beverage performance through the network
• Assist all stations with support on tackling ongoing challenges and concerns related to beverages
• Provide beverage operational updates to top management
• Take corrective and preventative action on operational challenges related to beverages faced in all units
• Create and monitor ancillary revenue opportunities for all lounges
• Responsible for wines, champagnes, beers, spirits, liqueurs, fortified wines, vermouths, ciders, cocktails, soft drinks, waters, coffee/tea, juices
• Ensure service standards are maintained
• Participate in the bar designs and providing all aspects of the beverage components of each new project
• Work with global L&D to provide the necessary training materials of beverage operation for pre-opening
• Offer continuous support and special task force in new project
• Source of operating equipment together with procurement
• Source service providers together with procurement
• Set up of all IT systems for POS for bar sales
• Maintain & update beverage Operating Manuals
• Create innovative and technologically enhanced methods of increasing productivity and service improvements
• Ad hoc tasks as required

About you:

• Minimum 5 years' experience at management level in beverage operations
• Diploma or above in hospitality or business administration related discipline
• Experience in fine dining will be an advantage
• Strong knowledge in wine, spirit and cocktail. Professional qualifications and certification will be a credit
• Proactive, enthusiastic and self-motivated with strong sense of responsibility
• Able to work in a highly collaborative team environment
• Strong training and management skills
• Good command of both spoken and written English and ability to speak Mandarin / Cantonese
• Business travel is required