Manager, AI & Innovation

Airport Authority Hong Kong; Hong Kong; On-site; HKD 1,200,000 - 1,800,000; Full time

Job summary

Airport Authority Hong Kong (AA) invites high-calibre professionals to join HKIA, a premier aviation hub. The role leads planning and innovation for technology applications to improve passenger experience and airport operations in a mission-critical environment.

The ideal candidate has 8+ years in digital solution delivery, 5+ years in project management within complex IT settings, and professional certifications such as PMP or Agile. English and Chinese communication skills are preferred.

Qualifications

• At least 8 years of relevant experience in digital solution delivery and planning.
• 5+ years in project management within mission-critical IT environments.
• Professional Certifications (PMP, Agile Scrum, UX, Design Thinking) preferred.

Responsibilities

• Lead planning and innovation activities for technology applications to improve airport experience and operations.
• Minimize risks to live airport operations when introducing new IT work or innovations.
• Stay updated on tech trends applicable to airport environments and inform IT roadmaps.
• Conduct proofs-of-concept to validate innovative technology products.
• Collaborate with IT and business units to drive continuous improvement and product enhancement.
• Support HKIA innovation activities toward the Smart Airport vision.

Skills

PMP Certified

Agile Scrum

UX Design

Design Thinking

Digital solution delivery

Project management

Stakeholder management

Bilingual English/Chinese

Education

Bachelor degree in Computer Science, Engineering or related field

Job description

Where Your Career Takes Flight

Airport Authority Hong Kong (AA) manages and operates Hong Kong International Airport, one of the finest and busiest airports in the world.

We now invite high calibre talent with creativity and passion to join us for a rewarding and meaningful career journey. We care for our people and provide colleagues with a fair, open and supportive workplace. By joining us, you will contribute to the continued success and growth of a key infrastructure and economic engine of Hong Kong, gaining invaluable experiences in a unique environment and enjoying boundless opportunities to unleash your full potential. Together we will share the pride of our leadership status in the global aviation industry and our commitment to sustainability.

Responsibilities

• Lead the planning and innovation activities related to technology applications to improve airport experience and operation
• Ensure minimum risks to the live airport operations during the introduction of new IT works or innovation projects
• Keep abreast of the latest trends of technology development and innovation applicable to airport environment, ensuring timely exploration and recommendation for incorporation in IT plan, HKIA technology roadmap or future airport design
• Conduct proof-of-concept to validate if the innovative technology product works as expected
• Embrace the innovation mind-set. Work closely with IT and business units to explore continuous improvement opportunities and enhance the product
• Support HKIA innovation activities for achieving the Smart Airport vision

Requirements

• Degree holder in Computer Science, Engineering, Information Technology or other related disciplines with at least 8 years of relevant experience, of which at least 5 years in digital solution delivery, planning, design, development and system implementation management in organizations with mission-critical complex IT environment
• Possession of professional certifications in Project Management Professional (PMP), Agile Scrum Master, User Experience, Design Thinking, or equivalent is preferred
• Experience in innovative technologies such as autonomous vehicles, robots, biometric solutions, AL/ML, data management, IoT or mobile technology is preferred
• In-depth knowledge of IT standards and development experience on airport IT systems and infrastructure is preferred
• Mature, self-motivated, customer-oriented with excellent communication and project management skills
• Excellent command of written and spoken English and Chinese with knowledge of Putonghua is preferred