Manager

The Flaming Concepts limited; Hong Kong Island; On-site; HKD 240,000 - 360,000; Full time

Job summary

The Flaming Concepts limited is seeking a Floor Operations Manager to oversee opening and closing procedures, reservations, and shift briefings in a bustling Hong Kong venue.

The role emphasizes staff management, guest relations, inventory control, and compliance with hygiene and safety standards, requiring strong leadership, crisis management, and beverage knowledge. Join a dynamic hospitality team on Hong Kong Island.

Qualifications

• Strong leadership and communication abilities.
• Deep knowledge of food, wine, spirits, and cocktail creation.
• Crisis management and problem-solving skills under pressure.
• Proficiency with EBSPOS systems.

Responsibilities

• Supervise opening and closing procedures, manage reservations, and run shift briefings.
• Hire, train, and schedule front-of-house and bar team members while monitoring performance.
• Welcome regular patrons, handle complaints, and maintain high standards of hospitality.
• Monitor stock levels, manage orders within budget, and oversee beverage and food cost controls.
• Ensure adherence to hygiene, cleanliness, and safety regulations.

Skills

Leadership

Communication

Wine knowledge

Cocktail creation

Crisis management

Tools

EBSPOS systems

Job description

Floor Operations: Supervise opening and closing procedures, manage reservations, and run shift briefings.

Staff Management: Hire, train, and schedule front-of-house and bar team members while monitoring performance.

Guest Relations: Welcome regular patrons, handle complaints, and maintain high standards of hospitality.

Inventory Control: Monitor stock levels, manage orders within budget, and oversee beverage and food cost controls.

Compliance: Ensure adherence to hygiene, cleanliness, and safety regulations.

Key Skills Needed

Strong leadership and communication abilities.

Deep knowledge of food, wine, spirits, and cocktail creation.

Crisis management and problem-solving skills under pressure.

Proficiency with EBSPOS systems