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PARANGIPETTAI RESTAURANT PTE. LTD. in Hong Kong is seeking a dedicated shift supervisor to oversee opening and closing duties, ensure smooth floor coverage, and lead daily team briefings.
You will coordinate with servers and kitchen staff to maintain a seamless service flow. The role involves training and motivating service personnel to uphold consistent standards, greeting guests, handling feedback, and addressing dietary needs promptly.
Shift Management: Oversee opening and closing duties, manage floor coverage, and lead daily team briefings.
Staff Leadership: Train, coach, and motivate service personnel to maintain consistent service standards.
Customer Relations: Greet patrons, monitor satisfaction, and handle any complaints or special dietary requirements promptly.
Inventory & Quality Control: Track supply levels, report operational needs, and ensure compliance with hygiene and safety regulations.
Administrative Duties: Reconcile cash and POS transactions, organize shift schedules, and prepare daily reports