Mailroom assistant

Sodexo (Hong Kong) Limited; Hong Kong; On-site; HKD 134,000 - 201,000; Full time

Job summary

Sodexo (Hong Kong) Limited is seeking a Mailroom Assistant to receive, sort, and distribute mail and packages, and to support outgoing mail processes and mailroom organization in our Hong Kong office.

The role requires 1-2 years of relevant experience, attention to detail, and bilingual English/Chinese communication. You will maintain logs, assist with bulk mailings, and handle safety procedures in a busy work environment.

Qualifications

• High school diploma or equivalent.
• 1-2 years experience in a mailroom, shipping/receiving, or office admin role.
• Strong attention to detail and accuracy.
• Comfortable in a busy environment with standing/walking.
• Dependable and punctual with a strong sense of responsibility.
• Good communication skills and a professional attitude.
• Basic written and spoken English and Chinese.

Responsibilities

• Receive, sort, and distribute incoming mail and packages to internal recipients.
• Prepare and process outgoing mail with tracking labels, postage, and log entries.
• Maintain accurate records/logs for mail and deliveries.
• Ensure mailroom organization, cleanliness, and proper storage of supplies.
• Assist with bulk mailings and special mail projects.
• Follow safety and security procedures for handling mail and packages.
• Provide courteous, professional service to employees and external couriers.
• Support event furniture setup.

Skills

Detail-oriented

Communication skills

Bilingual EN/CN

Punctual & dependable

Mailroom experience

Education

High school diploma or equivalent

Job description

Job Summary:In this role, you’ll help receive, sort, distribute, and deliver incoming and outgoing mail and packages, ensuring timely and accurate service for employees and visitors.

Receive, sort, and distribute incoming mail and packages to internal recipients

Prepare and process outgoing mail (including tracking labels, postage, and log entries)

Maintain accurate records/logs for mail and deliveries (as required)

Ensure mailroom organization, cleanliness, and proper storage of supplies

Assist with bulk mailings and special mail projects as directed

Follow all relevant safety and security procedures for handling mail and packages

Provide courteous, professional service to employees and external couriers

To support event furniture setup.

Qualifications

High school diploma or equivalent (preferred).

1-2 experience in a mailroom, shipping/receiving, office administration, or similar role (preferred).

Strong attention to detail and accuracy.

Comfortable working in a busy environment with consistent standing/walking.

Dependable and punctual, with a strong sense of responsibility.

Good communication skills and a professional attitude.

Basic written and speaking skill of English and Chinese is required.

Unlock job insights

Your application will include the following questions:

• Which of the following statements best describes your right to work in Hong Kong?
• What's your expected monthly basic salary?
• How many years' experience do you have as a Mailroom Assistant?
• How would you rate your English language skills?

Facilities Management & Outsourced Services 101-1,000 employees

Sodexo, the world's leader in Food and Facilities Management Services, operates in 55 countries with over 412,000 employees, providing services in various industries. In order to support our continued growth and development, we are now looking for high calibre people to join our team in Hong Kong.

Sodexo, the world's leader in Food and Facilities Management Services, operates in 55 countries with over 412,000 employees, providing services in various industries. In order to support our continued growth and development, we are now looking for high calibre people to join our team in Hong Kong.