Luxury Watch After-Sales Technician

Join; Hong Kong; Sur place; HKD 180 000 - 260 000; Plein temps

Résumé du poste

Join in Hong Kong is seeking an experienced After-Sales Technician to provide professional technical assessments and services to clients.

You will repair quartz and mechanical watches, ensure timely service, manage spare parts, and work with the Retail Team to support repairs.

A WOSTEP or equivalent certification and 3 years of experience in luxury timepieces are required; strong English and MS Office skills needed.

Qualifications

• Advanced watchmaking repair training or WOSTEP certification.
• 3+ years of experience as an After-Sales Technician.
• Experience in luxury timepiece industry preferred.
• Ability to work under pressure to meet customer service levels.
• Good spoken and written English.
• Proficiency with standard IT tools (MS Office).

Responsabilités

• Provide professional technical assessment and services to clients.
• Ensure timely completion of all after-sales services and repairs.
• Repair and service quartz, mechanical and simple complication watches.
• Inspect watches, repair or replace faulty parts, reassemble, lubricate and test accuracy.
• Provide basic polishing-refurbishing service.
• Manage spare parts stock and warehouse, input data into internal system.
• Coordinate with Retail Team to ensure smooth delivery and support of repairs.
• Collaborate with Retail Manager on technical training for sales staff.

Connaissances

English proficiency

Formation

Advanced watchmaking repair training or WOSTEP certification

Outils

MS Office

Description du poste

Join in Hong Kong is seeking an experienced After-Sales Technician to provide professional technical assessments and services to clients.

You will repair quartz and mechanical watches, ensure timely service, manage spare parts, and work with the Retail Team to support repairs.

A WOSTEP or equivalent certification and 3 years of experience in luxury timepieces are required; strong English and MS Office skills needed.