Luxury Retail Supervisor: Lead Brand & Drive Sales

TORY BURCH; Hong Kong; On-site; HKD 180,000 - 280,000; Full time

Job summary

Tory Burch in Hong Kong is seeking a Supervisor to act as brand ambassador and lead the store when Store Manager is unavailable. You will monitor sales productivity, handle customer and associate issues, and manage opening/closing duties.

Requirements include a Higher Diploma and 3+ years in luxury retail leadership, with strong English, Cantonese, and Putonghua communication, and a polished professional presence. You will drive sales and ensure store standards daily.

Qualifications

• 3+ years’ experience as a team leader in a luxury retail environment.
• Strong verbal and written communication in English, Cantonese and Putonghua.
• Polished and professional with a keen attention to detail.
• Ability to thrive in a fast-paced, dynamic store setting.

Responsibilities

• Represent the Brand and maintain store presentation standards.
• Create and deliver extraordinary customer experiences and build the brand.
• Lead and coach the team, demonstrate selling skills and product knowledge.
• Drive the business through sales targets and client outreach.
• Oversee operations, inventory management, and opening/closing duties.

Skills

Leadership

English communication

Team supervision

Sales mindset

Education

Higher Diploma

Tools

Microsoft Office

Job description

Tory Burch in Hong Kong is seeking a Supervisor to act as brand ambassador and lead the store when Store Manager is unavailable. You will monitor sales productivity, handle customer and associate issues, and manage opening/closing duties.

Requirements include a Higher Diploma and 3+ years in luxury retail leadership, with strong English, Cantonese, and Putonghua communication, and a polished professional presence. You will drive sales and ensure store standards daily.